Official WhatsApp APIServe More Guests and Drive Repeat Orders with WhatsApp
Diners want to book a table, order their favourites, and hear about new dishes without downloading another app, and they're already on WhatsApp. Chakra Chat helps restaurant chains, cafes, and cloud kitchens take bookings and orders, keep guests updated, and bring them back again and again.
No Credit Card RequiredBuilt for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
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Your Entire Guest Journey, Running on WhatsApp
From the first reservation to the tenth repeat order, Chakra Chat keeps every outlet connected and every guest coming back.
Reservations Without the Phone Queue
- Table Booking in Chat - Guests choose the outlet, date, time, and party size in a guided chat, with special requests noted.
- Reservation Reminders - Confirmations and reminders go out automatically, and guests can cancel in the chat so the table is freed.
- Waitlist Alerts - Notify waitlisted guests the moment their table is ready.
Direct Orders, Fewer Aggregator Fees
- Menu & Ordering in WhatsApp - Share your menu as a WhatsApp Catalog so guests can browse and order delivery or takeaway in the chat.
- Live Order Updates - Order received, being prepared, out for delivery, and delivered updates go out as transactional notifications.
- Payments & COD Confirmation - Share a payment link in the chat, or confirm cash orders before they leave the kitchen.
Bring Guests Back Again and Again
- Outlet-Wise Offer Campaigns - Promote new dishes, limited-time menus, and happy hours to guests near each outlet.
- Special-Date Offers - Send birthday treats and anniversary offers that bring guests back to celebrate.
- Lapsed Guest Re-engagement - Win back guests who haven't ordered in a while with a personalised offer.
Loyalty & Feedback That Drive Improvement
- Loyalty OTPs & Rewards - Send authentication OTPs for loyalty sign-ups and point redemptions.
- Feedback After Every Order - Ask for a quick rating after every meal or delivery and route complaints to the outlet manager.
- Review Requests - Invite happy guests to leave a public review with a one-tap link.
Every Outlet, Connected
- Chatbot & AI Agent - A chatbot answers questions on timings, locations, menu, and allergens, and an AI agent handles free-text queries.
- Multi-Outlet Chat Inbox - Each outlet gets its own chats in a shared inbox, routed automatically by location.
- POS & Reservation Integration - Connect your POS or reservation system through webhooks so orders and bookings trigger WhatsApp messages.
Built for food businesses. Felt at every table.
Bookings Made Easy
Guests book tables in seconds without waiting on hold.
More Direct Orders
Ordering directly on WhatsApp builds your own customer base.
Guests Always Updated
Live order updates cut down on calls asking where the food is.
More Repeat Visits
Timely offers and loyalty rewards turn diners into regulars.
Better Guest Experience
Feedback after every order helps each outlet improve.
One View Across All Outlets
Every outlet, order, and guest conversation lives in one place.
Trusted by 1000+ businesses
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300M+
- Messages Sent
- 3M+
- Chatbot Sessions
- 2M+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time