Official WhatsApp APISend, Schedule, and Automate WhatsApp Campaigns at Scale
Broadcast to thousands, personalise for each one. Build, schedule, and automate WhatsApp campaigns with native template management - and pay standard Meta rates with zero markup.
No Credit Card RequiredTrusted by 1000+ businesses
Everything you need for WhatsApp Broadcast Campaigns
Reach Customers With Targeted WhatsApp Broadcast Campaigns
- Broadcast Campaigns at Scale - Build and launch a broadcast campaign in just a few clicks - add your audience manually, by tags, or via bulk CSV upload.
- Boost Deliverability - Set message rate limits and let the smart queue system spread large broadcasts for optimal delivery speed and WhatsApp compliance.
- Custom Campaign Configurations - Schedule campaigns by exact date and time, and choose which connected WhatsApp number to send from.
Native Template Management
- Create & Manage Templates - Create templates across all categories - Marketing, Utility, Authentication, and Flows with automated Meta submission and approval sync.
- Interactive Template Elements - Add rich media including images, video, and documents, and enhance messages with footer notes and interactive buttons - quick replies, dynamic URLs, and call buttons.
- Add Personalization - Personalise every template with dynamic variable fields mapped to audience data like name, order ID, or any custom field.
Audience Segmentation & Personalisation
- Contact Tags & Filters - Segment your audience using tags and filters to target specific customer groups across multiple campaigns.
- Personalize Messaging - Personalise template variables using audience list details or custom text to make every broadcast feel one-to-one.
- Contact Management - Manage your full contact and lead base from one place - add individually or upload in bulk via CSV.
Workflow Campaigns & Automation
- Drip Campaigns - Build multi-step campaign workflows with delays, decision nodes, and conditional logic to guide customers through personalised journeys.
- Schedule Campaigns - Schedule workflow steps relative to time, date, or custom field values - and cancel or adjust scheduled steps at any point.
- Automate Campaign Workflows - Automatically retry failed messages due to ecosystem errors, update lead fields mid-campaign, and respect business hour settings for every send.
Reach Every Customer With Targeted WhatsApp Broadcast Campaigns
Generic bulk campaigns don't convert. Chakra lets you segment, personalise, and automate multi-step campaigns - so every broadcast feels like a one-to-one conversation.
Why Businesses Switch to WhatsApp Broadcast Campaigns
Cut Through the Noise
WhatsApp messages get read. Reach your audience instantly with broadcasts that land directly in the conversation - not a crowded inbox or spam folder.
Turn One Message Into a Journey
Go beyond a single blast with multi-step workflow campaigns that automatically follow up, nurture, and convert based on how customers respond.
Stay Compliant, Stay Delivered
Pre-approved templates, smart message rate controls, and built-in compliance guardrails ensure your campaigns reach customers without risking your WhatsApp number.
Few words of ❤️ from our customers
WhatsApp: The most engaging communication channel
Reach your customers & leads on their most used messaging platform
- 2.7 Bn
- WhatsApp Users
- 100%
- Message Delivery
- 98%
- Message Reads
- 50%
- Button Clicks
- 30%
- Reply Rate
Send rich and engaging message formats on WhatsApp - photos, rich text, videos, documents, forms, e-commerce products & a lot more. Try them out below!
Hi! The Nicobar sale is live! Shop clothing, jewellery, homeware and gifts at up to 50% off and more.
Dear Indigo Customer, Start your solo trip with our specially curated menu, made just for you 🍽️ 1. Indigo Classics - Starting at 400 2. 6E choice of the day - Starting at 400 3. #IndiabyIndigo - Staring at 400
To celebrate this historic victory Pizza Hut is giving a FREE Margherita Pizza with every order! Enjoy the celebrations with the 🏆World Cup Trophy, 🍕Pizzas, 🤤Melts, and more! Use code FREEPIZZA at the checkout.
Get Started With WhatsApp API in 3 Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 5 minutes.
Connect WhatsApp Number
Embedded Signup with WABA & Phone Number
Create Whatsapp Template
Create new whatsapp message templates
Send Broadcast Messages
Broadcast messages to your contacts
Frequently Asked Questions
How do I get a whatsapp business API account?
Chakra is an Official Meta Business Partner, which means you can apply for a WhatsApp Business API account directly through us - quickly and in just a few simple steps.
How do I set up and start using Chakra Whatsapp?
Getting started is straightforward. Follow our step-by-step onboarding guide at help.chakrahq.com/chat/getting-started, which walks you through connecting your WhatsApp account, setting up chatbots, and configuring your shared inbox. Our support team is also available to help at any stage.
Does Chakra support the WhatsApp Coexistence feature?
Yes. Chakra supports Coexistence, allowing you to register an existing WhatsApp Business phone number directly on the WhatsApp Business Platform - so you can use both the app and API side by side.
Can I customize the chatbots for my business needs?
Yes. You can fully tailor chatbots to handle queries specific to your business - including automated responses, FAQs, and interactive conversation flows, so your customers get instant, relevant support around the clock.
How does broadcast messaging work?
Send marketing messages, transactional updates, and authentication OTPs to thousands at once. Manage the full broadcast workflow in one place - from template creation and Meta approval, to audience segmentation, personalisation, and scheduling.
Does Chakra charge any markup on template message fees?
No. Chakra applies zero markup on template messages. You pay only the prevailing WhatsApp Meta messaging rates for successfully delivered messages - nothing more.
Can I connect multiple numbers in Chakra Chat?
Yes. Chakra's plans support multiple numbers: Starter (2 numbers), Growth (5 numbers), and Advanced (12 numbers). Need more? Additional numbers beyond 12 are available at $2.99/number.
Is Chakra Chat secure for handling customer data?
Yes. Chakra includes verification OTPs and secure data handling practices to keep your customer information protected and all transactions safe.
Can I track the performance of my campaigns and interactions?
Yes. Chakra's built-in analytics give you detailed insights into campaign performance, customer interactions, and engagement metrics - helping you make data-driven decisions and continuously improve your strategy.
How does abandoned cart recovery work?
Chakra lets you automatically send personalized reminders to customers who left items in their cart without completing a purchase. These timely nudges help recover lost sales and improve your overall conversion rate.
Can I integrate the tool with other platforms and systems?
Yes. Chakra integrates with a wide range of CRM systems, e-commerce platforms, and business tools - ensuring smooth data flow across your stack and streamlining day-to-day operations.
What customer support does Chakra offer?
We provide comprehensive support including tickets, chat and a knowledge base with detailed guides and tutorials. Our team is always on hand to help you resolve issues and get the most out of the platform.
How does the shared inbox feature work?
The shared inbox gives your entire team a single, unified space to view, respond to, and assign customer chats. This ensures no message gets missed, queries are handled promptly, and team collaboration stays seamless.
Can I use Chakra's API to send WhatsApp messages from my own application?
Yes. Chakra provides robust REST APIs and webhooks that let you send template and session messages, create and manage templates programmatically, and track all incoming events in real time.
Does Chakra have a partner program?
Yes. Chakra offers an API Integration Partner Program designed for SaaS providers and technology partners. It enables you to onboard and manage clients, and embed WhatsApp Business Platform capabilities directly into your own applications.
Is Chakra Chat Available in My Country?
Yes. Chakra is available globally, with over 2,000 businesses across 65+ countries already on the platform. Sign up from anywhere and set up your WhatsApp Business API account in minutes.