Official WhatsApp APIThe WhatsApp API Built for Developers Who Move Fast

Clean endpoints. Clear documentation. Reliable infrastructure. Everything developers need to integrate WhatsApp and build at scale - without the usual friction.
WhatsApp: The most engaging communication channel
Reach your customers & leads on their most used messaging platform
- 2000+
- Customers
- 65+
- Countries
- 200M+
- Messages Sent
- 2M+
- Chatbot Sessions
- 1M+
- AI Responses
Everything you need for this feature
Integrate WhatsApp without the complexity. Clean endpoints, comprehensive documentation, and reliable infrastructure - built for developers who move fast.
Developer-Friendly Integration
- Clean Endpoints - Straightforward WhatsApp Business API with intuitive endpoints and no unnecessary abstractions - get started in minutes.
- Clear Documentation: - Comprehensive docs with code snippets, request/response examples, and step-by-step tutorials for every API call and webhook.
- Transparent Pricing - No hidden fees, no surprises - simple, predictable pricing as you scale.

Reliable, High-Volume Infrastructure
- 99.9% Uptime - Enterprise-grade servers optimised for real-time message delivery and webhook performance - always on, always fast.
- Custom Webhooks - Configure webhooks for message receipts, deliveries, read status, and inbound queries to keep your backend in perfect sync.
- No Message Loss - Built-in rate limit handling and retry logic ensure every message is delivered even during peak traffic.

Full-Featured Messaging API
- Rich Messaging - Send interactive messages, rich media, and pre-approved templates with a single, consistent API call.
- Secure & Compliant - Full adherence to WhatsApp Business API standards keeps every integration secure and compliant by default
- Built-in Analytics - Track delivery rates, read rates, and engagement without needing a separate analytics stack

Why Businesses Build on Chakra's WhatsApp API
Automate Customer Notifications
Trigger real-time WhatsApp messages from any system - order updates, reminders, and confirmations, without manual effort.
Connect Your Tech Stack
Integrate WhatsApp directly into your CRM, helpdesk, or e-commerce platform - no workflow rebuilding required.
Build Conversational Experiences
Power chatbots, AI agents, and interactive flows inside your own product using Chakra's API as the messaging backbone.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time
Frequently Asked Questions
What can I build using the Chakra WhatsApp API?
You can use the API to send automated notifications like order updates and reminders, integrate WhatsApp into your CRM or helpdesk, build chatbots and AI agents, and trigger real-time messages from any system — all using WhatsApp as the messaging channel.
How reliable is the API — will messages get dropped during high traffic?
The infrastructure is built for high-volume delivery with 99.9% uptime. It includes built-in rate limit handling and automatic retry logic, so messages are delivered even during peak traffic without any manual intervention.
How do I get notified when a customer replies or reads a message?
You can set up webhooks to receive real-time notifications for message delivery, read receipts, and inbound customer replies. This keeps your backend system automatically in sync without having to poll for updates.
Is the API documentation easy to follow for developers?
Yes. The docs include code snippets, request and response examples, and step-by-step guides for every API call and webhook — so developers can get up and running quickly without having to figure things out from scratch.
Can I track how my WhatsApp messages are performing through the API?
Yes. Built-in analytics let you track delivery rates, read rates, and engagement directly — so you don't need to set up a separate analytics tool to understand how your messages are performing.
How do I get a whatsapp business API account?
Chakra is an Official Meta Business Partner, which means you can apply for a WhatsApp Business API account directly through us - quickly and in just a few simple steps.
How do I set up and start using Chakra Whatsapp?
Getting started is straightforward. Follow our step-by-step onboarding guide at help.chakrahq.com/chat/getting-started, which walks you through connecting your WhatsApp account, setting up chatbots, and configuring your shared inbox. Our support team is also available to help at any stage.
Does Chakra support the WhatsApp Coexistence feature?
Yes. Chakra supports Coexistence, allowing you to register an existing WhatsApp Business phone number directly on the WhatsApp Business Platform - so you can use both the app and API side by side.
Can I customize the chatbots for my business needs?
Yes. You can fully tailor chatbots to handle queries specific to your business - including automated responses, FAQs, and interactive conversation flows, so your customers get instant, relevant support around the clock.
How does broadcast messaging work?
Send marketing messages, transactional updates, and authentication OTPs to thousands at once. Manage the full broadcast workflow in one place - from template creation and Meta approval, to audience segmentation, personalisation, and scheduling.
Does Chakra charge any markup on template message fees?
No. Chakra applies zero markup on template messages. You pay only the prevailing WhatsApp Meta messaging rates for successfully delivered messages - nothing more.
Can I connect multiple numbers in Chakra Chat?
Yes. Chakra's plans support multiple numbers: Starter (2 numbers), Growth (5 numbers), and Advanced (12 numbers). Need more? Additional numbers beyond 12 are available at $2.99/number.
Is Chakra Chat secure for handling customer data?
Yes. Chakra includes verification OTPs and secure data handling practices to keep your customer information protected and all transactions safe.
Can I track the performance of my campaigns and interactions?
Yes. Chakra's built-in analytics give you detailed insights into campaign performance, customer interactions, and engagement metrics - helping you make data-driven decisions and continuously improve your strategy.
How does abandoned cart recovery work?
Chakra lets you automatically send personalized reminders to customers who left items in their cart without completing a purchase. These timely nudges help recover lost sales and improve your overall conversion rate.
Can I integrate the tool with other platforms and systems?
Yes. Chakra integrates with a wide range of CRM systems, e-commerce platforms, and business tools - ensuring smooth data flow across your stack and streamlining day-to-day operations.
What customer support does Chakra offer?
We provide comprehensive support including tickets, chat and a knowledge base with detailed guides and tutorials. Our team is always on hand to help you resolve issues and get the most out of the platform.
How does the shared inbox feature work?
The shared inbox gives your entire team a single, unified space to view, respond to, and assign customer chats. This ensures no message gets missed, queries are handled promptly, and team collaboration stays seamless.
Can I use Chakra's API to send WhatsApp messages from my own application?
Yes. Chakra provides robust REST APIs and webhooks that let you send template and session messages, create and manage templates programmatically, and track all incoming events in real time.
Does Chakra have a partner program?
Yes. Chakra offers an API Integration Partner Program designed for SaaS providers and technology partners. It enables you to onboard and manage clients, and embed WhatsApp Business Platform capabilities directly into your own applications.
Is Chakra Chat Available in My Country?
Yes. Chakra is available globally, with over 2,000 businesses across 65+ countries already on the platform. Sign up from anywhere and set up your WhatsApp Business API account in minutes.

