Official WhatsApp APILend Faster, Collect Smarter with WhatsApp Automation
Borrowers want quick answers and a simple application, and they're already on WhatsApp. Chakra Chat helps lenders capture and pre-qualify loan enquiries, collect documents, send timely EMI reminders, and support borrowers through the full loan lifecycle.
No Credit Card RequiredBuilt for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
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Your Entire Loan Lifecycle, Running on WhatsApp
From the first enquiry to the final EMI, Chakra Chat keeps your team organised, your borrowers informed, and your repayment communication on schedule.
Capture & Pre-Qualify Loan Leads
- All Sources, One Pipeline - Enquiries from ads, your website, and WhatsApp land in one organised pipeline.
- Eligibility Chatbot - Collect income, employment type, loan amount, and purpose through a guided conversation before routing to a loan officer.
- Custom Loan Stages - Track applications from enquiry to documents received, approved, and disbursed.
Simpler Applications & KYC
- Guided Document Checklist - Walk borrowers through ID, address, and income proof requirements step by step.
- Document Upload in Chat - Borrowers share documents directly on WhatsApp, with no separate portal needed for collection.
- Pending Document Nudges - Automatically remind borrowers about missing documents so applications keep moving.
On-Time EMI Reminders
- Scheduled Reminder Sequences - Send reminders before each due date with the amount and date included.
- One-Tap Payment Links - Include a payment link so borrowers can pay directly from the message.
- Overdue Follow-ups with Options - Reach overdue borrowers respectfully, share repayment options, and route complex cases to your team.
Support Borrowers Around the Clock
- Chatbot for Loan Queries - Answer questions on loan status, outstanding balance, due dates, and statements.
- AI + Human Agent Handoff - AI handles routine queries and passes complex or sensitive cases to an agent.
- Top-Up & Renewal Campaigns - Share relevant top-up or renewal offers with eligible, opted-in customers.
Your Team, Always Connected
- Instant Chat & Lead Alerts - Officers are notified the moment a borrower chat or lead is assigned.
- Manage Applications from Anywhere - Update details, move stages, and add notes from the mobile app.
- Set Availability on the Go - Agents mark themselves available or offline so chats always route to someone ready.
Built for lending. Felt at every stage of the loan.
Enquiry to Application, Seamlessly
Borrowers go from first message to a completed application without endless calls.
Faster Document Collection
Guided checklists collect KYC and income documents right in the chat.
Timely Repayment Reminders
Automated EMI reminders with payment links help borrowers pay on time.
Support Team, Unburdened
Chatbots handle loan status, due dates, and statement requests.
Loan Officers on the Move
The mobile app keeps officers connected to borrower chats from anywhere.
One View of Every Borrower
Every interaction and stage lives in one place, from enquiry to closure.
Trusted by 1000+ businesses
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300M+
- Messages Sent
- 3M+
- Chatbot Sessions
- 2M+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time