Official WhatsApp APIDeliver Better Patient Experiences with WhatsApp Automation
Patients expect quick answers, easy booking, and timely reminders, and they're already on WhatsApp. Chakra Chat helps clinics, hospitals, and diagnostic centres handle enquiries, automate appointments, and stay connected with patients from first query to follow-up care, without overloading front-desk staff.
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Built for healthcare. Felt at every step of patient care.
Enquiry to Appointment, Seamlessly
Patients go from first message to a confirmed appointment without your front desk chasing every step.
Fewer No-Shows
Automated reminders before appointments keep patients prepared and your schedule full.
Patients Always Informed
Report availability, prescription refills, and follow-up reminders reach patients on WhatsApp without manual effort.
Front Desk, Unburdened
Chatbots answer routine questions about timings, doctors, and services, so staff can focus on patients in front of them.
Care Teams on the Move
The mobile app keeps coordinators connected to patient chats and updates from anywhere.
One View of Every Patient Conversation
Every interaction and update lives in one place, so handoffs between staff stay smooth.
Your Entire Patient Engagement Workflow, Running on WhatsApp
From the first enquiry to post-visit follow-up, Chakra Chat keeps your team organised, your schedule full, and your patients informed at every step.
Every Patient Enquiry, One Place
- All Channels, One Inbox - Enquiries from ads, Google, your website, or WhatsApp land in one organised pipeline automatically.
- Custom Patient Stages - Track patients from enquiry to booked, visited, and follow-up with custom stages and fields.
- Follow-up Reminders - Remind staff to reach out to patients who enquired but haven't booked yet.
Appointment Booking on Autopilot
- Book on WhatsApp - Patients pick a doctor, date, and time slot right inside WhatsApp, with no calls or separate booking tool.
- Guided Booking Flows - WhatsApp Flows or chatbot sequences walk patients through department, doctor, and slot selection.
- Automated Appointment Reminders - Reminders before each visit reduce no-shows and last-minute cancellations.
Smarter Enquiry Handling, Less Manual Work
- Chatbot for Common Questions - Instantly answer queries on timings, doctor availability, services, and directions.
- AI + Human Agent Handoff - AI handles routine questions and passes to staff when a patient needs personal attention.
- WhatsApp Calling - Move from chat to call in the same app when a conversation needs it.
Stay Connected After the Visit
- Follow-up Sequences - Send post-visit care instructions and follow-up appointment reminders automatically.
- Report & Refill Notifications - Let patients know when reports are ready or a prescription refill is due.
- Health Campaigns - Share check-up packages and wellness camps with opted-in patients.
Your Team, Always Connected
- Instant Chat Alerts - Staff get notified the moment a patient chat is assigned.
- Manage Patients from Anywhere - Update details, move stages, and add notes from the mobile app.
- Set Availability on the Go - Staff mark themselves available or offline, so chats always route to someone ready.
Few words of ❤️ from our customers
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300M+
- Messages Sent
- 3M+
- Chatbot Sessions
- 2M+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time