Official WhatsApp APIWhatsApp API Built for D2C Brands to Sell More
From abandoned cart recovery to conversational commerce, Chakra Chat connects your D2C store to WhatsApp — automating every touchpoint across the customer journey. Drive more orders, reduce drop-offs, and support customers where they already are.
No Credit Card RequiredTrusted by 1000+ businesses
Everything Your D2C Brand Needs on WhatsApp
Shopify Store on WhatsApp
- Order & Shipping Alerts - Auto-send order confirmation, dispatch, and delivery updates via WhatsApp the moment they happen in Shopify.
- Abandoned Cart Recovery - Trigger personalised cart reminder messages to nudge customers back and complete their purchase.
- Returns & Refund Flows - Let customers initiate and track return or refund requests directly over WhatsApp, without calling support.
Promotions & Marketing Campaigns
- Broadcast Offers & Launches - Send promotional messages, discount codes, and new product launches to segmented customer lists in one go.
- Back-in-Stock Alerts - Automatically notify interested customers the moment a product is available again, driving instant conversions.
- Campaign Workflows - Build multi-step marketing sequences with follow-ups, expiry reminders, and personalised re-engagement flows.
Conversational Commerce & WhatsApp Catalog
- Catalog Sharing & Discovery - Share your product catalog directly on WhatsApp so customers can browse, shortlist, and add items to cart in chat.
- AI-Powered Recommendations - Use AI agents to understand what a customer is looking for and suggest the right products in real time.
- Cart to Payment on WhatsApp - Complete the full purchase journey — product selection, cart, payment, and order confirmation — without leaving WhatsApp.
Authentication & Transactional Messages
- OTP & Login Verification - Deliver one-time passwords for login and account verification instantly over WhatsApp with high open rates.
- COD Order Confirmation - Verify cash-on-delivery orders via WhatsApp OTP to reduce RTO and confirm genuine intent before dispatch.
- Delivery Verification - Confirm successful deliveries with a quick WhatsApp check, reducing disputes and improving last-mile accountability.
Chatbot-Led Support Flows
- Chatbot-Led Support Flows - Deploy structured chatbot flows for order tracking, FAQs, and common queries — available 24/7 without agent effort.
- AI Agent Routing - Use AI to detect customer intent and sentiment, and route conversations to the right agent type — sales, support, or FAQ.
- Click-to-WhatsApp Entry Points - Add a WhatsApp button to your website and run Click-to-WhatsApp ads on Meta, Google, and TikTok to bring traffic directly into chat, with full source tracking.
More Orders. Less Effort. All on WhatsApp.
Carts Come Back
Recover abandoned purchases with a single timely WhatsApp message before the customer forgets.
Deals Actually Land
Promotions on WhatsApp get read and clicked far more than email or SMS ever will.
Sales Close Faster
Let customers browse, pick, and pay without ever leaving the WhatsApp conversation.
Support Feels Instant
Chatbots and AI agents resolve queries in seconds, any time of day.
No One's Left Guessing
Real-time order and delivery updates mean fewer support tickets and happier customers.
Trust Builds Naturally
OTP verifications, COD confirmations, and delivery checks make every transaction feel secure.
Few words of ❤️ from our customers
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 2000+
- Customers
- 65+
- Countries
- 200M+
- Messages Sent
- 2M+
- Chatbot Sessions
- 1M+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time