Official WhatsApp APICapture, Manage, and Convert Every WhatsApp Lead Effortlessly
Chakra Chat turns every WhatsApp conversation into a defined lead. Full pipeline visibility, custom fields, and bulk actions - all built in, without ever leaving WhatsApp.
No Credit Card RequiredTrusted by 1000+ businesses
Your WhatsApp Conversations, Turned Into Qualified Leads
Every WhatsApp conversation is a potential lead. Capture, track, and manage your entire pipeline without ever leaving the chat - no extra tools, no manual entry, no missed opportunities.
Effortless Lead Capture
- Auto-Capture from Chat - Create leads instantly from incoming messages with contact details pre-filled and ready to action
- Multi-Source Integration - Pull in leads from Facebook, Instagram, Google Ad forms, and website forms directly into your pipeline
- Bulk CSV Upload - Manually create leads one at a time or upload hundreds in a single CSV import.
Full Lead Context
- One-Click Lead Access - Switch between chat and full lead profile - with notes, history, and custom fields — instantly and back
- Edit on the Go - Update lead fields, sales stage, assignee, and status directly from the lead detail page in real time.
- Complete Activity Log - Track every interaction, update, and touchpoint with a full lead history timeline.
Pipeline Control & Organisation
- Flexible Views - Switch between List and Kanban views and use custom fields to capture exactly what matters for your pipeline.
- Smart Search & Filters - Cut through the noise with filters, full-text search, and saved filters to find any lead instantly.
- Bulk Actions - Add to campaigns, reassign, update stages, or delete leads in bulk - and download your full list for reporting.
Capture, Track, and Convert Leads Without Leaving WhatsApp
From first message to closed deal, manage your entire lead pipeline inside WhatsApp. No juggling tools, no manual entry, no missed follow-ups.
Stop Losing Leads in WhatsApp Conversations
Key Feature 1
Every WhatsApp conversation is automatically captured as a lead — no manual entry, no missed opportunities.
Full Pipeline Visibility
See every lead, its stage, and owner in one place — so your team always knows what to action next.
Close Deals Faster
Lead context, chat history, and update tools in one place — less switching, more closing.
Few words of ❤️ from our customers
WhatsApp: The most engaging communication channel
Reach your customers & leads on their most used messaging platform
- 2.7 Bn
- WhatsApp Users
- 100%
- Message Delivery
- 98%
- Message Reads
- 50%
- Button Clicks
- 30%
- Reply Rate
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Get onboarded to Official WhatsApp API in 3 easy steps
It is super easy to get started with Chakra Whatsapp and it takes just 5 mins to send out your first message.
Connect WhatsApp Number
Embedded Signup with WABA & Phone Number
Create Whatsapp Template
Create new whatsapp message templates
Send Broadcast Messages
Broadcast messages to your contacts
Frequently Asked Questions
How do I get a whatsapp business API account?
Chakra is an Official Meta Business Partner, which means you can apply for a WhatsApp Business API account directly through us - quickly and in just a few simple steps.
How do I set up and start using Chakra Whatsapp?
Getting started is straightforward. Follow our step-by-step onboarding guide at help.chakrahq.com/chat/getting-started, which walks you through connecting your WhatsApp account, setting up chatbots, and configuring your shared inbox. Our support team is also available to help at any stage.
Does Chakra support the WhatsApp Coexistence feature?
Yes. Chakra supports Coexistence, allowing you to register an existing WhatsApp Business phone number directly on the WhatsApp Business Platform - so you can use both the app and API side by side.
Can I customize the chatbots for my business needs?
Yes. You can fully tailor chatbots to handle queries specific to your business - including automated responses, FAQs, and interactive conversation flows, so your customers get instant, relevant support around the clock.
How does broadcast messaging work?
Broadcast messaging lets you send marketing messages, promotions, and updates to a large audience at once. You can segment your recipients, personalize message content, and schedule broadcasts to reach customers at the most effective time.
Does Chakra charge any markup on template message fees?
No. Chakra applies zero markup on template messages. You pay only the prevailing WhatsApp Meta messaging rates for successfully delivered messages - nothing more.
Can I connect multiple numbers in Chakra Chat?
Yes. Chakra's plans support multiple numbers: Starter (2 numbers), Growth (5 numbers), and Advanced (12 numbers). Need more? Additional numbers beyond 12 are available at $2.99/number.
Is Chakra Chat secure for handling customer data?
Yes. Chakra includes verification OTPs and secure data handling practices to keep your customer information protected and all transactions safe.
Can I track the performance of my campaigns and interactions?
Yes. Chakra's built-in analytics give you detailed insights into campaign performance, customer interactions, and engagement metrics - helping you make data-driven decisions and continuously improve your strategy.
How does abandoned cart recovery work?
Chakra lets you automatically send personalized reminders to customers who left items in their cart without completing a purchase. These timely nudges help recover lost sales and improve your overall conversion rate.
Can I integrate the tool with other platforms and systems?
Yes. Chakra integrates with a wide range of CRM systems, e-commerce platforms, and business tools - ensuring smooth data flow across your stack and streamlining day-to-day operations.
What customer support does Chakra offer?
We provide comprehensive support including tickets, chat and a knowledge base with detailed guides and tutorials. Our team is always on hand to help you resolve issues and get the most out of the platform.
How does the shared inbox feature work?
The shared inbox gives your entire team a single, unified space to view, respond to, and assign customer chats. This ensures no message gets missed, queries are handled promptly, and team collaboration stays seamless.
Can I use Chakra's API to send WhatsApp messages from my own application?
Yes. Chakra provides robust REST APIs and webhooks that let you send template and session messages, create and manage templates programmatically, and track all incoming events in real time.
Does Chakra have a partner program?
Yes. Chakra offers an API Integration Partner Program designed for SaaS providers and technology partners. It enables you to onboard and manage clients, and embed WhatsApp Business Platform capabilities directly into your own applications.