Official WhatsApp APIRun Marketing Campaigns & Manage Customer Support on WhatsApp
Boost sales by broadcasting WhatsApp chats in bulk.
Automate customer interaction with chatbot builder.
Use AI assist to improve quality & SLA of replies.
Collaborate on live chats with shared chat inbox.
No Credit Card Required
Trusted by 1000+ businesses
A unified workspace to manage all your WhatsApp Engagement
Everything your team needs to sell, support, and engage on WhatsApp - in one place. No switching tools, no duct-taped integrations, no steep learning curves.
Latest Features
NEW Coexistence Feature: Use WhatsApp Business App alongwith Cloud API 🎉
Use WhatsApp Business App and API Together
- Same Number, Two Platforms - Keep your existing WhatsApp Business App running while unlocking the full power of the Cloud API - no migration, no new number.
- History & Contacts Intact - Every chat, contact, and group stays fully preserved as you add API capabilities alongside your existing setup.
- Add Automation Gradually - Layer on broadcasts, chatbots, and integrations at your own pace - no disruption to how your team works today.
Everything Your Team Needs to Win on WhatsApp
WhatsApp is where your customers are. Chakra is where your team manages it all - from first message to closed deal, without the chaos.
Reach Thousands With Personalised WhatsApp Campaigns
- Multi-Step Workflows - Build automated campaign journeys with delays, decision nodes, and follow-up sequences.
- Use dynamic fields to make every broadcast feel like a one-to-one conversation. - Use dynamic fields to make every broadcast feel like a one-to-one conversation.
- Native Template Management - Create, submit, and manage WhatsApp-approved templates without leaving Chakra.
- Standard Meta Pricing - Pay standard Meta template rates — zero markup, no hidden fees
Sales Sequences & Drip Campaigns on WhatsApp
- Simple to use, no-code workflow builder - Boost your sales with tailored sequences designed to nurture and convert leads. Automate follow-ups & reminders and guide prospects through your sales funnel, increasing your conversion and driving revenue growth.
- Multi-step long running campaigns - Craft campaigns running for days or months. Personalize messages based on customer journey.
- Scheduled Recurring messages - Automate your daily or weekly reminders by scheduling recurring messages.
One Inbox for Your Entire WhatsApp Team
- Multi-Number Routing - Streamline your customer support and operations with the shared team inbox. Improve collaboration for your users, ensuring no message goes unanswered.
- Auto-Assignment - Assign chats automatically by rules or manually allocate to the right agent in one click.
- Full Customer Context - Access chat history, lead profile, and custom attributes - all alongside the live conversation.
- AI-Assisted Replies - Contextual reply suggestions help agents respond faster and more accurately every time.
Build WhatsApp Chatbots Without Writing Any Code
- Drag-and-Drop Builder - Design conversational flows visually with a full library of purpose-built nodes.
- AI-Powered Nodes: - Deploy AI replies, product search, and intent classification inside any chatbot flow.
- Smart Triggers - Launch chatbots based on keywords, events, or custom conditions automatically.
- 24/7 Automation - Qualify leads, answer FAQs, and complete transactions around the clock without human intervention
Track Every Campaign, Chat, and Team Performance
- Campaign Metrics - Monitor delivery, read rates, and errors across every broadcast in real time.
- Chat Analytics - Track response times, conversation volumes, and agent performance across your team.
- Custom Dashboards - Build your own reports with multiple chart types, filters, and one-click access.
- Contact-Level Insights - Drill down to individual delivery status and interaction history for deeper analysis.
Collect Payments Directly Inside WhatsApp Chats
- Instant Payment Links - Send secure, clickable payment links directly in chat - customers complete purchases without leaving WhatsApp.
- Real-Time Tracking - Every payment is tracked and updated instantly on completion — no manual follow-up needed
- Webhook Integration - Trigger webhooks on payment completion to automatically sync your internal store or database
Capture and Manage Every WhatsApp Lead Effortlessly
- Auto Lead Capture - Create leads instantly from incoming chats with contact details pre-filled.
- Multi-Source Integration - Pull in leads from Facebook, Instagram, Google Ads, and website forms.
- Pipeline Views - Switch between List and Kanban views with custom fields, filters, and saved segments
- Bulk Actions - Add to campaigns, reassign, or update stages across hundreds of leads in one action.
Developer-Friendly API to Build and Scale Fast
- Clean Endpoints - Intuitive API with no unnecessary abstractions — get integrated in minutes.
- Comprehensive Docs - Code snippets, request/response examples, and webhook tutorials for every use case.
- Enterprise Infrastructure - 99.9% uptime with built-in retry logic and rate limit handling for high-volume messaging.
- Transparent Pricing - Standard Meta rates, zero markup - scale without cost surprises.
Why Growing Businesses Choose Chakra Chat
🔀 Multi-Number Support
Manage multiple WhatsApp numbers across branches, teams, or regions - all from one unified platform.
0️⃣ Zero Template Markup
Pay standard Meta template rates with zero markup - save up to 30% compared to other WhatsApp platforms
💯 Never Lose a Lead
Every WhatsApp conversation is automatically captured and tracked as a lead - no separate CRM needed.
📱 Stay in Control, Anywhere
Manage chats, update leads, and action conversations on the go - right from the Chakra mobile app.
👉 Simple to Use
Intuitive enough for any team member to get started quickly - no technical training or long onboarding required.
🤖 AI & Automation Ready
From AI-assisted replies to advanced workflow automation - powerful tools available when your business needs them.
Few words of ❤️ from our customers
WhatsApp: The most engaging communication channel
Reach your customers & leads on their most used messaging platform
- 2.7 Bn
- WhatsApp Users
- 100%
- Message Delivery
- 98%
- Message Reads
- 50%
- Button Clicks
- 30%
- Reply Rate
Send rich and engaging message formats on WhatsApp - photos, rich text, videos, documents, forms, e-commerce products & a lot more. Try them out below!
Hi! The Nicobar sale is live! Shop clothing, jewellery, homeware and gifts at up to 50% off and more.
Dear Indigo Customer, Start your solo trip with our specially curated menu, made just for you 🍽️ 1. Indigo Classics - Starting at 400 2. 6E choice of the day - Starting at 400 3. #IndiabyIndigo - Staring at 400
To celebrate this historic victory Pizza Hut is giving a FREE Margherita Pizza with every order! Enjoy the celebrations with the 🏆World Cup Trophy, 🍕Pizzas, 🤤Melts, and more! Use code FREEPIZZA at the checkout.
Get onboarded to Official WhatsApp API in 3 easy steps
It is super easy to get started with Chakra Whatsapp and it takes just 5 mins to send out your first message.
Connect WhatsApp Number
Embedded Signup with WABA & Phone Number
Create Whatsapp Template
Create new whatsapp message templates
Send Broadcast Messages
Broadcast messages to your contacts
Frequently Asked Questions
How do I get a whatsapp business API account?
Chakra is an Official Meta Business Partner, which means you can apply for a WhatsApp Business API account directly through us - quickly and in just a few simple steps.
How do I set up and start using Chakra Whatsapp?
Getting started is straightforward. Follow our step-by-step onboarding guide at help.chakrahq.com/chat/getting-started, which walks you through connecting your WhatsApp account, setting up chatbots, and configuring your shared inbox. Our support team is also available to help at any stage.
Does Chakra support the WhatsApp Coexistence feature?
Yes. Chakra supports Coexistence, allowing you to register an existing WhatsApp Business phone number directly on the WhatsApp Business Platform - so you can use both the app and API side by side.
Can I customize the chatbots for my business needs?
Yes. You can fully tailor chatbots to handle queries specific to your business - including automated responses, FAQs, and interactive conversation flows, so your customers get instant, relevant support around the clock.
How does broadcast messaging work?
Broadcast messaging lets you send marketing messages, promotions, and updates to a large audience at once. You can segment your recipients, personalize message content, and schedule broadcasts to reach customers at the most effective time.
Does Chakra charge any markup on template message fees?
No. Chakra applies zero markup on template messages. You pay only the prevailing WhatsApp Meta messaging rates for successfully delivered messages - nothing more.
Can I connect multiple numbers in Chakra Chat?
Yes. Chakra's plans support multiple numbers: Starter (2 numbers), Growth (5 numbers), and Advanced (12 numbers). Need more? Additional numbers beyond 12 are available at $2.99/number.
Is Chakra Chat secure for handling customer data?
Yes. Chakra includes verification OTPs and secure data handling practices to keep your customer information protected and all transactions safe.
Can I track the performance of my campaigns and interactions?
Yes. Chakra's built-in analytics give you detailed insights into campaign performance, customer interactions, and engagement metrics - helping you make data-driven decisions and continuously improve your strategy.
How does abandoned cart recovery work?
Chakra lets you automatically send personalized reminders to customers who left items in their cart without completing a purchase. These timely nudges help recover lost sales and improve your overall conversion rate.
Can I integrate the tool with other platforms and systems?
Yes. Chakra integrates with a wide range of CRM systems, e-commerce platforms, and business tools - ensuring smooth data flow across your stack and streamlining day-to-day operations.
What customer support does Chakra offer?
We provide comprehensive support including tickets, chat and a knowledge base with detailed guides and tutorials. Our team is always on hand to help you resolve issues and get the most out of the platform.
How does the shared inbox feature work?
The shared inbox gives your entire team a single, unified space to view, respond to, and assign customer chats. This ensures no message gets missed, queries are handled promptly, and team collaboration stays seamless.
Can I use Chakra's API to send WhatsApp messages from my own application?
Yes. Chakra provides robust REST APIs and webhooks that let you send template and session messages, create and manage templates programmatically, and track all incoming events in real time.
Does Chakra have a partner program?
Yes. Chakra offers an API Integration Partner Program designed for SaaS providers and technology partners. It enables you to onboard and manage clients, and embed WhatsApp Business Platform capabilities directly into your own applications.