Official WhatsApp APIWin More Clients and Keep Them Informed on WhatsApp
Clients want quick responses and regular updates on their matter, and they're already on WhatsApp. Chakra Chat helps law firms and legal practices handle new enquiries, book consultations, collect documents, and keep clients informed, while your lawyers focus on legal work.
No Credit Card RequiredBuilt for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
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4.8/ 5
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4.3/ 5
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Your Entire Client Journey, Running on WhatsApp
From the first enquiry to the final update on a matter, Chakra Chat helps your practice respond faster, stay organised, and give clients the clarity they expect.
Faster, Smarter Client Intake
- Structured Intake Chatbot - A chatbot gathers the practice area, location, and a short summary of the matter before routing the enquiry.
- Lead Management Pipeline - Track prospective clients from enquiry to consultation booked, engaged, and matter opened.
- Routing by Practice Area - Assign enquiries automatically to the right lawyer or team by practice area.
Consultations Without the Back-and-Forth
- Book Consultations in Chat - Clients pick a lawyer, consultation type, and time slot through a guided WhatsApp flow.
- Consultation Reminders - Automatic reminders before each consultation reduce missed appointments.
- WhatsApp Calling - Move from chat to a WhatsApp call when a client needs to speak with their lawyer.
Keep Clients Informed on Every Matter
- Case Status Notifications - Send hearing dates, filing deadlines, and status changes as transactional notifications.
- Document Request Reminders - Remind clients about pending documents with a clear checklist so matters keep moving.
- Invoice & Payment Reminders - Share fee notes and payment reminders with payment links in the chat.
Built-In Control
- OTP Verification - Verify a client's identity with a WhatsApp OTP before sharing matter-specific updates.
- Role-Based Chat Access - Lawyers see only the chats assigned to them, while partners and admins keep oversight.
- Firm-Owned Conversation History - Conversation history stays with the firm, not on an individual's personal phone.
Your Practice, Always Connected
- AI Agent for General Queries - An AI agent answers general questions about services, fees, office hours, and documents to bring, and hands off anything that needs legal input.
- Practice System Integration - Connect your practice management system or CRM through webhooks and trigger WhatsApp updates from it.
- Mobile App for Lawyers - Lawyers stay on top of client chats from the mobile app, even at court.
Built for legal practices. Felt in every client relationship.
No Enquiry Left Waiting
Prospective clients get an immediate, structured response instead of waiting for a callback.
Better-Prepared Consultations
Intake details are ready before the first consultation.
Clients Who Feel Informed
Timely updates on hearings and deadlines cut down on status-check calls.
Fewer Delays
Document and payment reminders keep matters and billing on track.
Lawyers, Unburdened
Routine questions are handled automatically so lawyers focus on legal work.
One View of Every Client
Every client conversation is stored centrally and owned by the firm.
Trusted by 1000+ businesses
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300M+
- Messages Sent
- 3M+
- Chatbot Sessions
- 2M+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time