Official WhatsApp APIBoost Online Sales with WhatsApp Commerce
Recover abandoned carts with automated reminders.
Send order updates & shipping notifications instantly.
Showcase products with a native WhatsApp catalog.
Collect payments with in-chat payment links.
No Credit Card RequiredTrusted by 1000+ businesses
WhatsApp for E-Commerce — Key Use Cases
Abandoned Cart Recovery
- Recover lost revenue automatically - Send timely WhatsApp reminders to customers who added items to their cart but did not complete the purchase.
- Personalise with product details - Include the exact product name, image, and a direct checkout link to make it effortless for customers to return.
- Multi-step recovery sequences - Set up a series of messages — 1 hour, 24 hours, and 48 hours — to maximise recovery rates.
Order & Shipping Notifications
- Automated order confirmations - Trigger a WhatsApp message the moment an order is placed — no customer anxiety, no support calls.
- Real-time shipping updates - Keep customers informed at every stage: dispatched, in transit, and delivered.
- Return & refund status - Send proactive updates on return requests and refund processing to build customer trust.
WhatsApp Product Catalog
- Showcase your products natively - Let customers browse your product catalog directly inside WhatsApp without leaving the app.
- Add to cart from the chat - Customers can select items, specify quantities, and send an order — all within the conversation.
- Sync with your store - Integrate with your e-commerce platform to keep product listings and inventory up to date automatically.
In-Chat Payment Collection
- Send payment links on WhatsApp - Reduce checkout friction by sending a secure payment link directly in the chat — customers pay in one tap.
- Track payments in real time - Get instant notifications when a payment is completed and update your order management system automatically.
- COD-to-prepaid conversion - Convert cash-on-delivery orders to prepaid by sending a payment link with a small incentive, reducing RTO rates.
Few words of ❤️ from our customers
WhatsApp: The most engaging communication channel
Reach your customers & leads on their most used messaging platform
- 2.7 Bn
- WhatsApp Users
- 100%
- Message Delivery
- 98%
- Message Reads
- 50%
- Button Clicks
- 30%
- Reply Rate
Send rich and engaging message formats on WhatsApp - photos, rich text, videos, documents, forms, e-commerce products & a lot more. Try them out below!
Hi! The Nicobar sale is live! Shop clothing, jewellery, homeware and gifts at up to 50% off and more.
Dear Indigo Customer, Start your solo trip with our specially curated menu, made just for you 🍽️ 1. Indigo Classics - Starting at 400 2. 6E choice of the day - Starting at 400 3. #IndiabyIndigo - Staring at 400
To celebrate this historic victory Pizza Hut is giving a FREE Margherita Pizza with every order! Enjoy the celebrations with the 🏆World Cup Trophy, 🍕Pizzas, 🤤Melts, and more! Use code FREEPIZZA at the checkout.
Get Started With WhatsApp API in 3 Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 5 minutes.
Connect WhatsApp Number
Embedded Signup with WABA & Phone Number
Create Whatsapp Template
Create new whatsapp message templates
Send Broadcast Messages
Broadcast messages to your contacts