Official WhatsApp APIBoost Online Sales with WhatsApp Commerce
Recover abandoned carts with automated reminders.
Send order updates & shipping notifications instantly.
Showcase products with a native WhatsApp catalog.
Collect payments with in-chat payment links.
No Credit Card RequiredTrusted by 1000+ businesses
WhatsApp for E-Commerce — Key Use Cases
Abandoned Cart Recovery
- Recover lost revenue automatically - Send timely WhatsApp reminders to customers who added items to their cart but did not complete the purchase.
- Personalise with product details - Include the exact product name, image, and a direct checkout link to make it effortless for customers to return.
- Multi-step recovery sequences - Set up a series of messages — 1 hour, 24 hours, and 48 hours — to maximise recovery rates.
Order & Shipping Notifications
- Automated order confirmations - Trigger a WhatsApp message the moment an order is placed — no customer anxiety, no support calls.
- Real-time shipping updates - Keep customers informed at every stage: dispatched, in transit, and delivered.
- Return & refund status - Send proactive updates on return requests and refund processing to build customer trust.
WhatsApp Product Catalog
- Showcase your products natively - Let customers browse your product catalog directly inside WhatsApp without leaving the app.
- Add to cart from the chat - Customers can select items, specify quantities, and send an order — all within the conversation.
- Sync with your store - Integrate with your e-commerce platform to keep product listings and inventory up to date automatically.
In-Chat Payment Collection
- Send payment links on WhatsApp - Reduce checkout friction by sending a secure payment link directly in the chat — customers pay in one tap.
- Track payments in real time - Get instant notifications when a payment is completed and update your order management system automatically.
- COD-to-prepaid conversion - Convert cash-on-delivery orders to prepaid by sending a payment link with a small incentive, reducing RTO rates.
Few words of ❤️ from our customers
WhatsApp: The most engaging communication channel
Reach your customers & leads on their most used messaging platform
- 2000+
- Customers
- 65+
- Countries
- 200M+
- Messages Sent
- 2M+
- Chatbot Sessions
- 1M+
- AI Responses
Send rich and engaging message formats on WhatsApp - photos, rich text, videos, documents, forms, e-commerce products & a lot more. Try them out below!
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time