Official WhatsApp APIFaster Collections, Faster Reports, Fewer Phone Calls
Most of a lab's phone calls are the same three questions: when is the phlebotomist coming, is my report ready, and what does this test cost? Chakra Chat answers all three on WhatsApp, books home collections with location and test details, and delivers reports the moment your LIS releases them.
No Credit Card RequiredBuilt for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
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4.8/ 5
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4.3/ 5
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Lab Operations, Automated on WhatsApp
For pathology labs, diagnostic centres, and collection-centre networks.
Home Collections That Run on Time
- Home Collection Booking - Patients choose tests, share their location pin, and pick a collection slot in chat.
- Phlebotomist Arrival Details - Phlebotomist name and arrival window are shared before the visit.
- Test Prep Reminders - Fasting and preparation instructions go out the night before.
Reports Delivered the Minute They're Ready
- LIS-Triggered Report Alerts - Your LIS triggers a report-ready alert through webhooks as soon as results are released.
- OTP-Protected Reports - Patients verify with an authentication OTP before the report PDF is sent.
- Doctor Copies - Referring doctors can receive a copy with the patient's consent.
Preventive Testing That Brings Patients Back
- Seasonal Health Packages - Send health check-up packages by age group and season.
- Repeat-Test Reminders - Patients with past abnormal markers are reminded about repeat tests.
- Corporate Wellness Enquiries - Corporate health camp enquiries are captured and routed to the B2B team.
Questions Answered Across Every Centre
- AI Test Directory Assistant - An AI agent answers test prices, preparation, and turnaround questions from your test directory.
- Centre-Wise Inbox Groups - Each collection centre works in its own inbox group, with central oversight.
- Keep Your Lab Number - Keep your lab's existing WhatsApp Business number with Coexistence while adding automation.
Where Labs Save Time
Fewer Missed Collections
Patients know when the phlebotomist will arrive.
Quieter Phone Lines
Reports reach patients without follow-up calls.
Secure Report Sharing
OTP checks protect sensitive results.
More Repeat Tests
Repeat-test reminders bring patients back.
Front Desk Freed Up
AI handles price and prep questions.
Network-Wide Visibility
Every centre runs from one platform.
Trusted by 1000+ businesses
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300Mn+
- Messages Sent
- 3Mn+
- Chatbot Sessions
- 2Mn+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time