Official WhatsApp APISell More Policies and Protect Every Renewal on WhatsApp
In insurance, the renewal is worth as much as the first sale, and the claim is where loyalty is won or lost. Chakra Chat protects renewals with timely reminders, supports customers through claims, and gives advisors and agent networks a structured way to sell on WhatsApp.
No Credit Card RequiredBuilt for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
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Insurance on WhatsApp, Renewal to Claim
For insurers, brokers, and agent networks across health, motor, life, and general insurance.
Renewals That Don't Lapse
- Early Renewal Reminders - Renewal reminders start weeks before expiry, with premium amount and a payment link.
- Lapse-Prevention Drips - Policyholders who don't respond get follow-up messages through drip workflows.
- Policy Documents Delivered - Renewed policy documents are delivered in the chat.
Claims Support When It Matters Most
- Guided Claim Intake - Customers report a claim and upload documents through a guided chat.
- Claim Status Updates - Claim status updates fire from your claims system through webhooks.
- OTP Verification - Policyholders verify with an OTP before claim or policy details are shared.
Built for Agent and POSP Networks
- Inbox Groups per Agent or Branch - Give each agent, POSP, or branch an inbox group with access only to their customers.
- Mobile App for Advisors - Field advisors manage leads and renewals from the iOS and Android apps.
- Network-Wide Oversight - Head office sees performance across the whole network.
From Quote Request to Policy Issued
- Needs-Assessment Chatbot - A chatbot asks about insurance type, age, family, or vehicle before an advisor steps in.
- Quotes & WhatsApp Calling - Advisors share quote comparisons and call prospects from the inbox, with call analytics.
- Cross-Sell Campaigns - Existing policyholders get relevant cross-sell offers by segment.
Outcomes Insurers Care About
Higher Persistency
Early reminders and follow-ups reduce lapses.
Calmer Claims Experience
Claim updates arrive without customers calling.
Organised Agent Networks
Each agent works their own book of customers.
Better-Qualified Leads
Chatbots qualify leads before advisors call.
More Policies per Customer
Existing customers buy additional cover.
Verified Conversations
OTP verification protects policy details.
Trusted by 1000+ businesses
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300M+
- Messages Sent
- 3M+
- Chatbot Sessions
- 2M+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time