Official WhatsApp APIBook More Rides and Keep Every Trip on Track with WhatsApp
Riders call again and again asking where the cab is, while drivers wait for pickup details on another call. Chakra Chat sends trip status from your dispatch system automatically, takes bookings in chat without an app, and keeps drivers and corporate clients in sync.
Built for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
- Rated on
4.8/ 5
Read reviews on G2 → - Rated on
4.3/ 5
Read reviews on Trustpilot →
Every Ride, Updated on WhatsApp
For city cab operators, airport transfer services, and outstation travel companies.
The End of "Where's My Cab?" Calls
- Automatic Trip Status - Driver assigned, arriving, trip started, and trip completed messages fire from your dispatch system through webhooks.
- Driver & Vehicle Details - Riders receive the driver's name, vehicle number, and contact as soon as a driver is assigned.
- Ride-Start OTP - A trip OTP confirms the right rider is in the right cab.
Bookings Without an App Download
- Book & Quote in Chat - A chatbot collects pickup, drop, time, and vehicle type, then shares a fare quote.
- Click-to-WhatsApp Ride Ads - Ads for airport transfers and outstation trips open straight into a booking chat.
- Pay After the Ride - Invoices and payment links go out the moment the trip ends.
Corporate Accounts, Managed Separately
- Inbox Groups per Corporate Client - Each corporate client gets its own inbox group for employee bookings and escalations.
- Trip & Billing Notifications - Employee trip confirmations and monthly invoices go out automatically.
- Calling with Analytics - Travel desks reach your team with inbound WhatsApp Calling, tracked with call analytics.
Drivers Who Know Before They're Asked
- Zone & Shift Driver Groups - Create driver groups by zone or shift through the Groups API for instant broadcasts.
- Driver Trip Alerts - New trips, pickup changes, and cancellations reach drivers instantly.
- Dispatch on Mobile - Dispatchers manage live issues from the mobile app.
Why Cab Operators Switch to WhatsApp
Fewer Inbound Calls
Riders are told where the cab is before they ask.
Booking in Seconds
Riders book through chat, no app needed.
Safer Pickups
Trip OTPs and driver details build rider confidence.
Stickier B2B Accounts
Corporate clients get their own managed channel.
Faster Dispatch
Driver groups get broadcasts out instantly.
Quicker Payments
Invoices and pay links close every trip.
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300M+
- Messages Sent
- 3M+
- Chatbot Sessions
- 2M+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time

