Official WhatsApp APITurn First Purchases into Lifelong Beauty Customers

In beauty, the real money is in the second bottle of serum, not the first. Chakra Chat times repurchase nudges to each product's usage cycle, launches new ranges with tutorial content, and uses AI to recommend the right shade or routine before shoppers buy.
Built for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
- Rated on
4.8/ 5
Read reviews on G2 → - Rated on
4.3/ 5
Read reviews on Trustpilot →
Beauty Commerce, Built for Repeat Purchase
For skincare, makeup, haircare, and personal care brands selling direct.
The Second Bottle, Sold Automatically
- Usage-Cycle Repurchase Nudges - Nudges go out when a cleanser, serum, or sunscreen is likely running low, based on each product's usage cycle.
- One-Tap Reorders - Customers reorder in one tap from the reminder.
- Lapsed-Customer Win-Backs - Customers who haven't reordered get a personalised offer through drip workflows.

A Beauty Advisor in Every Chat
- AI Shade & Routine Finder - An AI agent asks about skin type, tone, and concerns, then recommends shades and routines from your catalogue.
- Ingredient-Aware Knowledge Base - Train the AI on ingredient lists, product guides, and FAQs.
- Bring Your Own AI Key - Use your own AI key to manage model costs at high volumes.

Launches with Tutorials That Drive Usage
- VIP Launch Previews - Preview new ranges to loyal customers before public launch.
- Tutorial Content Drips - Share how-to videos and application tutorials after purchase.
- Beauty-Profile Segments - Segment by skin type, purchase history, and product category.

Every Campaign Tied to Revenue
- Store Integration - Connect Shopify, WooCommerce, or Wix for order updates and cart recovery.
- Influencer & Ad Attribution - Track which influencer and Click-to-WhatsApp campaigns drive sales, and send conversion events to Meta.
- Instagram Engagement - Reply to Instagram DMs and comments from the same inbox.

Customer Care That Protects the Brand
- Product Concern Routing - Customers report reactions or issues in chat and are routed to the care team.
- Post-Usage Review Requests - Ask for ratings and reviews after customers have used the product for a while.
- Infrastructure for Sale Days - High-volume APIs handle sale-day traffic.

Results Beauty Brands Track
Higher Repeat Purchase Rate
Usage-cycle nudges bring customers back on time.
Fewer Returns
AI recommendations reduce wrong-shade returns.
Better Product Satisfaction
Tutorials help customers get results.
Smarter Marketing Spend
Know which influencers drive revenue.
Stronger Brand Loyalty
VIP previews reward loyal customers.
Protected Brand Reputation
Concerns are handled privately and quickly.
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300Mn+
- Messages Sent
- 3Mn+
- Chatbot Sessions
- 2Mn+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time

