Official WhatsApp APIKeep Every Refill with Your Pharmacy on WhatsApp
Customers on monthly medicines are your most loyal, until they forget a refill and buy it somewhere else. Chakra Chat reminds them before they run out, takes orders from a prescription photo, and keeps the counter's WhatsApp number while adding a proper inbox behind it.
No Credit Card RequiredBuilt for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
- Rated on
4.8/ 5
Read reviews on G2 → - Rated on
4.3/ 5
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Pharmacy Service, Beyond the Counter
For neighbourhood chemists, pharmacy chains, and medical retail stores.
Refills Before They Run Out
- Run-Out Reminders - Customers on chronic medication are reminded a few days before their supply runs out.
- One-Reply Reorders - Customers reply "repeat" to reorder the same prescription.
- Missed-Refill Follow-ups - Drip workflows check in with customers who missed a refill.
Order by Photo, Delivered to the Door
- Prescription Photo Orders - Customers send a photo of their prescription and the pharmacist confirms availability and price.
- Order Status Updates - Order confirmed, packed, out for delivery, and ready for pickup updates go out automatically.
- Payment Links - Share a payment link for prepaid home delivery.
Health Updates Customers Value
- Health Tip Broadcasts - Send seasonal health tips, such as monsoon care and flu-season advice, to opted-in customers.
- Health Camp Announcements - Promote health check-up camps and diagnostic tie-ups by locality.
- Wellness Offers - Share wellness and OTC product offers with the right customer segments.
A Busy Counter, Calmly Managed
- Keep Your Counter Number - Keep using the WhatsApp Business App at the counter while adding automation with Coexistence.
- Chatbot with Pharmacist Handover - A chatbot answers store timings, delivery areas, and availability, and passes medicine questions to the pharmacist.
- Organised Counter Inbox - Quick replies, filters, and labels keep a busy counter inbox under control.
Why Pharmacies Move to WhatsApp
Refill Loyalty
Reminders keep chronic customers with you.
Easy Ordering
Prescription photos become orders in minutes.
Fewer "Is It Ready?" Calls
Status updates reduce calls to the store.
Trusted Neighbourhood Brand
Health tips keep your store in mind.
No Number Change
Coexistence keeps the number customers know.
Expert Help When Needed
Pharmacists handle medicine questions personally.
Trusted by 1000+ businesses
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300Mn+
- Messages Sent
- 3Mn+
- Chatbot Sessions
- 2Mn+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time