Official WhatsApp APIBring Eyewear Customers Back Year After Year
Eyewear customers come back every year or two, if they remember you. Chakra Chat sends eye test reminders when they're due, tells customers the moment their glasses are ready, keeps prescriptions on file in the chat, and shows new frames to people who are due for a change.
No Credit Card RequiredBuilt for scale. Proven across industries. Trusted by thousands.
Businesses love growing on WhatsApp with Chakra Chat
See why teams trust Chakra Chat for WhatsApp API, campaigns and support, in their own words.
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4.8/ 5
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4.3/ 5
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Optical Retail on WhatsApp
For independent opticians, eyewear chains, and contact lens retailers.
Eye Tests Remembered, Visits Repeated
- Annual Eye Test Reminders - Customers are reminded when their annual eye test is due, based on their last visit.
- Lens Reorder Nudges - Contact lens wearers are nudged before their supply runs out.
- Book from the Reminder - Customers book an eye test slot straight from the reminder.
"Are My Glasses Ready?" Answered Automatically
- Ready-for-Pickup Alerts - Customers are told the moment their glasses are ready for pickup.
- Prescriptions on File - Prescriptions are shared as documents and saved in the customer's chat history.
- Balance Payment Links - Balance payment links are sent with the ready alert.
Frames That Find the Right Faces
- New Frame Launches - New frame collections are shared as photos and catalogues.
- Upgrade Offers - Customers due for an upgrade get offers on frames and lenses.
- Segmented Campaigns - Blue-light, sunglasses, and kids' eyewear campaigns go to the right segments.
Every Store, One Organised Inbox
- Keep Your Store Number - Keep your store's WhatsApp Business number with Coexistence while adding automation.
- Store FAQ Chatbot - A chatbot answers store timings, insurance, and lens options.
- Store-Wise Inbox Groups - Each store location's chats are organised in its own inbox group.
Why Opticians Use WhatsApp
More Repeat Visits
Reminders bring customers back for annual tests.
Fewer Status Calls
Ready alerts reduce follow-up calls.
Steady Lens Sales
Lens reminders keep supply on schedule.
Easy Prescription Access
Prescriptions stay accessible in the chat.
More Upgrades
New frames reach customers due for a change.
No Number Change
Keep your number and add automation.
Trusted by 1000+ businesses
Built for scale. Proven across industries. Trusted by thousands.
Trusted by businesses across 65+ countries — from startup founders to enterprise teams — Chakra Chat is the platform behind every WhatsApp-first customer engagement strategy.
- 3000+
- Customers
- 85+
- Countries
- 300Mn+
- Messages Sent
- 3Mn+
- Chatbot Sessions
- 2Mn+
- AI Responses
Every session, every reply, every automated flow — quietly working in the background, so your business never misses a moment that matters.
Few words of ❤️ from our customers
Get Started With WhatsApp API in few Steps
No technical setup, no long onboarding. Be live on WhatsApp API and sending messages in under 15 minutes.
Chakra Chat Sign Up
Create a Chakra Chat Account
Connect WABA Number
Embedded Signup to connect WABA & Number
Chakra Chat Subscription
Subscribe to Chakra Subscription plan
Start Engaging Customers
Start conversations, template message broadcasts
Set up Advanced Features
Setup Auto reply bot, AI agents, WhatsApp Calling
Setup Metrics & Reports
Track Campaign Delivery, Chat Response Time