Official WhatsApp APIUse WhatsApp Business App and API at the Same Time
Same WhatsApp phone number. Same contacts. Same chat history - now with the full power of the WhatsApp API layered on top. Coexistence lets you scale without leaving the WhatsApp Business App behind.
No Credit Card Required
Trusted by 1000+ businesses
One Number, Two Platforms, Zero Compromise on Features
Keep using the WhatsApp Business App while unlocking the full power of the API. Same number, same contacts - now with broadcasts, chatbots, AI assistance, and CRM integrations built on top.
Seamless Dual-Platform Access
- Retain WhatsApp Business Number - Keep your current business number active on both WhatsApp Business App and Chakra Chat at the same time, with no loss of chat history or contacts.
- Interoperate Both Platforms - Switch effortlessly between the mobile app for personal replies and the API for high-volume automation — both running in parallel, uninterrupted.
- No Account Restrictions - Stay fully compliant with WhatsApp policies throughout - no risk of bans or service disruptions as you scale.
Same Number. Same History. Bigger Capabilities.
- 100% Sync - All existing chats, contacts, and media sync seamlessly between the WhatsApp Business App and Chakra Chat - nothing gets lost in the transition.
- Keep WhatsApp Business App access - Continue viewing and responding to historical messages directly from your phone, maintaining the personal touchpoints your customers expect.
- Secure Data Continuity - Your business contacts, groups, and engagement data stay fully intact and accessible, protecting years of built-up trust.
Native Features Meet API Power
- Integrate with CRMs - With CRMs like Zoho, Salesforce, and HubSpot, or automation platforms like N8N to deploy AI agents and advanced workflows.
- Automated Messaging Workflows - Automatically trigger messages based on rules and events - welcome messages, birthday greetings, follow-ups - without manual effort.
- AI Chatbots & more - Deploy AI-powered chatbots, multi-agent support, and smart automations for 24/7 customer engagement at scale.
One Number, Two Platforms, Zero Compromise on Features
Get a unified view of every WhatsApp conversation - whether it flows through the Business App or Cloud API. Track delivery, monitor response times, and stay across every customer interaction, all from one place.
Upgrade WhatsApp Business Without Losing What Works
Zero Migration Risk
Keep your existing chat history, contacts fully intact - no data loss, no starting over, no disruption to existing conversations.
Scale at Your Pace
Add API features gradually without committing to a full platform switch - grow your capabilities as your business evolves
Unlock WhatsApp API Capabilities
Add template broadcasts, chatbots, CRM sync, and AI assistance to your existing WhatsApp number the moment you connect
Few words of ❤️ from our customers
WhatsApp: The most engaging communication channel
Reach your customers & leads on their most used messaging platform
- 2.7 Bn
- WhatsApp Users
- 100%
- Message Delivery
- 98%
- Message Reads
- 50%
- Button Clicks
- 30%
- Reply Rate
Send rich and engaging message formats on WhatsApp - photos, rich text, videos, documents, forms, e-commerce products & a lot more. Try them out below!
Hi! The Nicobar sale is live! Shop clothing, jewellery, homeware and gifts at up to 50% off and more.
Dear Indigo Customer, Start your solo trip with our specially curated menu, made just for you 🍽️ 1. Indigo Classics - Starting at 400 2. 6E choice of the day - Starting at 400 3. #IndiabyIndigo - Staring at 400
To celebrate this historic victory Pizza Hut is giving a FREE Margherita Pizza with every order! Enjoy the celebrations with the 🏆World Cup Trophy, 🍕Pizzas, 🤤Melts, and more! Use code FREEPIZZA at the checkout.
Get onboarded to Official WhatsApp API in 3 easy steps
It is super easy to get started with Chakra Whatsapp and it takes just 5 mins to send out your first message.
Connect WhatsApp Number
Embedded Signup with WABA & Phone Number
Create Whatsapp Template
Create new whatsapp message templates
Send Broadcast Messages
Broadcast messages to your contacts
Frequently Asked Questions
How do I get a whatsapp business API account?
Chakra is an Official Meta Business Partner, which means you can apply for a WhatsApp Business API account directly through us - quickly and in just a few simple steps.
How do I set up and start using Chakra Whatsapp?
Getting started is straightforward. Follow our step-by-step onboarding guide at help.chakrahq.com/chat/getting-started, which walks you through connecting your WhatsApp account, setting up chatbots, and configuring your shared inbox. Our support team is also available to help at any stage.
Does Chakra support the WhatsApp Coexistence feature?
Yes. Chakra supports Coexistence, allowing you to register an existing WhatsApp Business phone number directly on the WhatsApp Business Platform - so you can use both the app and API side by side.
Can I customize the chatbots for my business needs?
Yes. You can fully tailor chatbots to handle queries specific to your business - including automated responses, FAQs, and interactive conversation flows, so your customers get instant, relevant support around the clock.
How does broadcast messaging work?
Broadcast messaging lets you send marketing messages, promotions, and updates to a large audience at once. You can segment your recipients, personalize message content, and schedule broadcasts to reach customers at the most effective time.
Does Chakra charge any markup on template message fees?
No. Chakra applies zero markup on template messages. You pay only the prevailing WhatsApp Meta messaging rates for successfully delivered messages - nothing more.
Can I connect multiple numbers in Chakra Chat?
Yes. Chakra's plans support multiple numbers: Starter (2 numbers), Growth (5 numbers), and Advanced (12 numbers). Need more? Additional numbers beyond 12 are available at $2.99/number.
Is Chakra Chat secure for handling customer data?
Yes. Chakra includes verification OTPs and secure data handling practices to keep your customer information protected and all transactions safe.
Can I track the performance of my campaigns and interactions?
Yes. Chakra's built-in analytics give you detailed insights into campaign performance, customer interactions, and engagement metrics - helping you make data-driven decisions and continuously improve your strategy.
How does abandoned cart recovery work?
Chakra lets you automatically send personalized reminders to customers who left items in their cart without completing a purchase. These timely nudges help recover lost sales and improve your overall conversion rate.
Can I integrate the tool with other platforms and systems?
Yes. Chakra integrates with a wide range of CRM systems, e-commerce platforms, and business tools - ensuring smooth data flow across your stack and streamlining day-to-day operations.
What customer support does Chakra offer?
We provide comprehensive support including tickets, chat and a knowledge base with detailed guides and tutorials. Our team is always on hand to help you resolve issues and get the most out of the platform.
How does the shared inbox feature work?
The shared inbox gives your entire team a single, unified space to view, respond to, and assign customer chats. This ensures no message gets missed, queries are handled promptly, and team collaboration stays seamless.
Can I use Chakra's API to send WhatsApp messages from my own application?
Yes. Chakra provides robust REST APIs and webhooks that let you send template and session messages, create and manage templates programmatically, and track all incoming events in real time.
Does Chakra have a partner program?
Yes. Chakra offers an API Integration Partner Program designed for SaaS providers and technology partners. It enables you to onboard and manage clients, and embed WhatsApp Business Platform capabilities directly into your own applications.