Overview:

Guide to Creating a WhatsApp Message Template in Chakra Chat.

Note:

⚠️⚠️ - Template Messages are approved (automatic or manual approval flows) by Meta/WhatsApp. It takes upto 24 hours for the template to be approved.

Steps to Create Template Message

1. Go to 👉 Message Templates

Click Add

2. Name the Template

Enter a unique name for the template using only lowercase alphanumeric characters and underscores. Select the appropriate Plugin or WABA ID.

3. Configure Template Settings

• Choose the template category and language.
• [Optional] Add a Header: Include sample header text or media, if applicable.

4. Compose Message Body

Write the message content in the selected language.

Add Message Variables

Use Add Variable option

Rename variables

If applicable provide example values for body parameters like images, personlaized name, etc

[Optional] Add a Footer

Include a short line of text at the bottom of the template.

[Optional] Create Buttons

Select from URL, Quick Reply, or Call button types.

Enter the Button Text as it should appear in the template. Reorder or delete buttons using the provided options.

5. Preview the Template

Preview the message in real-time.

6. Save the Template

Verify the template details and click Save to submit.

7. Template Approval

The template will remain pending until approved by Meta. General ETA is 24 hours for approval.

8. Check Approval Status

You may check the Refresh option to monitor the template’s approval status. You will also be notified via email about the template approval.

9. Template Ready for Use

The template once approved and is ready to be used to send a template message to your customers via broadcast campaigns.