Articles tagged "Team Inbox"

Once WhatsApp's 24-hour window closes, agents can't just reply—they need an approved template to restart the chat. Start New Chat lets you reopen conversations manually or automate follow-ups for cold leads, pending updates, and stale threads.

Scrolling through a mixed WhatsApp inbox wastes 15–20 minutes a day per agent. Chat Spaces lets you save filter combinations—like My Open Chats, Unassigned Incoming, or VIP Customers—as one-click views, so every agent opens exactly what they need to work on.

A WhatsApp message in real estate is a crore-rupee decision, not a chat. This playbook covers the six plays that drive sales — routing, sticky agents, unified buyer history — plus a full walkthrough of every Team Inbox feature, with a real estate use case attached to each one.

Running WhatsApp from one phone doesn't scale. A team inbox lets your whole team manage conversations from one shared dashboard — with assignment rules, quick replies, labels, and reporting. Here's everything you need to know to set one up.