Industry Use Cases

Our industry use case articles explore how different businesses can leverage WhatsApp Business Platform features for maximum impact. We highlight the most effective tools for each industry, giving readers a clear, practical understanding of the API's real-world utility and proven effectiveness.

Whatsapp Business API

WhatsApp for EdTech & Coaching Institutes: Solving the Coordination Problem

Coaching institutes don't have a messaging-volume problem — they have a coordination problem between students, parents, and ops teams. This guide breaks down specific use cases by student journey stage, how to roll them out in phases, and what WhatsApp automation shouldn't replace.

Whatsapp Business API

WhatsApp for Logistics & Courier Companies: Delivering Without the Chaos

Last-mile logistics runs on constant coordination between riders, customers, and ops teams. This guide covers how courier companies automate shipment tracking, delivery confirmation, failed-delivery rescheduling, COD collection, and driver coordination on WhatsApp.

Whatsapp Business API

WhatsApp for Spas & Salons: Bookings, Reminders, and Repeat Business

From booking and automated reminders to loyalty updates and a conversational product catalog, WhatsApp covers nearly every client touchpoint for a spa or salon. This guide walks through the use cases, best practices, and automation options built for this industry.

Whatsapp Business API

WhatsApp for Real Estate Brokers & Agents: How the Deal Moves

A real estate broker doesn't have one lead source, they have six — and most end up on WhatsApp anyway. Here's how brokers in India, UAE, and SEA qualify buyers, book site visits, route leads to the right agent, and keep long deals from going cold.

Whatsapp Business API

WhatsApp Template Message Examples: 50+ Copy Templates by Industry

A ready-to-use reference of 50+ WhatsApp template messages across eCommerce, SaaS, healthcare, finance, education, real estate, and hospitality — each tagged Utility or Marketing, with copy-paste-ready variables for every major business use case.

Whatsapp Business API

WhatsApp for Astrology Business: Grow 3X with Automation & AI

Calls go unanswered, emails get ignored, and WhatsApp Business accounts get banned for bulk messaging. This guide shows how astrology businesses use WhatsApp API automation, AI chatbots, drip campaigns, and in-chat payments to engage clients and grow 3X.

Whatsapp Business API

How Health & Wellness Businesses Can Use WhatsApp to Engage Customers and Grow

Discover how health & wellness businesses - gyms, yoga studios, spas, clinics - can use WhatsApp Business API to automate bookings, reduce churn, run campaigns, and grow with Chakra Chat's full-stack solution.

Whatsapp Business API

How Hotels Can Use WhatsApp API to Automate Customer Engagement

Transform your guest journey from check-in to check-out. Learn how the WhatsApp API automates hospitality, turning routine inquiries into seamless conversations. Boost booking rates and guest satisfaction with the power of automated messaging.

Whatsapp Business API

WhatsApp API for Travel Agencies: Automate Bookings & Customer Support

Travel agencies are turning to WhatsApp API to automate bookings, answer FAQs, send real-time flight alerts, and run targeted promotions — all within a single chat window. Discover how Chakra Chat helps travel businesses scale customer engagement and reduce support load with ease.

Whatsapp Business API

WhatsApp Business API for Manufacturing: 9 B2B Use Cases

Emails get buried. Calls eat hours. Manufacturing B2B runs on fragmented communication — until WhatsApp Business API fixes it. This guide covers 9 real use cases, from instant quote-to-payment flows to automated order tracking and supplier coordination.

Whatsapp Business API

How Jewellery Stores Use WhatsApp API to Convert Enquiries & Drive Repeat Orders

WhatsApp API for jewellery stores: share catalogues, automate updates, manage vendors & convert enquiries. See real use cases inside.