Step-by-step process to set up WhatsApp Coexistence mode in Chakra by connecting an existing WhatsApp Business app number to WhatsApp Business Platform (API) in Chakra Chat

WhatsApp Coexistence is a feature that enables businesses to connect their WhatsApp Business API with their existing WhatsApp Business app account, allowing them to use both the app & the API concurrently.

A robust opt-out management on WhatsApp is critical for businesses using the WhatsApp Business Platform. This helps manage customer preferences, building trust, maintainting a healthy account quality rating and also complying with local regulations

The Green tick (now blue tick) is a verification feature by WhatsApp for its WhatsApp Business Platform users to add legitimacy to the business account, adding trust, credibility, and preventing brand or account impersonation.

WhatsApp Business Platform is updating the message template category guidelines from July 1, 2025. This article intends to help users with all the relevant details about the upcoming update.

New updates in WhatsApp Business Platform API pricing from July 2025. Switching to per-message pricing, conversation pricing will be redacted, volume tier pricing for Etility and Authentication categories and more.

AI is going to change the conversation businesses have with customers on WhatsApp. From automated order updates, product recommendations, FAQ replies, and more, the speed, accuracy, and human-free operations will transform sales, support, mand arketing functions