WhatsApp Chatbot

Explore everything about WhatsApp Chatbots — from setup guides and use cases to best practices and tools. Learn how businesses use AI-powered bots on WhatsApp to automate customer support, generate leads, send notifications, and drive engagement at scale.

WhatsApp Chatbot

WhatsApp AI Agent vs. Chatbot: Which One Actually Fits Your Business?

"Chatbot" and "AI agent" get used interchangeably, but they work very differently. This guide breaks down what each actually does, where each wins by industry and use case, and a simple framework to decide which one (or which combination) fits your business.

Whatsapp Business API

WhatsApp Chatbot: The Complete Guide for Businesses (2026)

A WhatsApp chatbot is an automated program that handles customer conversations inside WhatsApp using the WhatsApp Business API. Businesses use them for lead qualification, support, order updates, and appointment booking — available 24/7, with a 98% message open rate vs. 22% for email.