Sales CRM - ChakraHQ Articles

Sales CRM

A collection of 6 posts

Setting up escalations and SLAs for your sales team

Setting up escalations and SLAs for your sales team

Configure SLAs and escalations for your lead process to speed up lead management and track compliance

Sales Follow up

Lead Escalation - How can this drive conversions?

We are all familiar with the concept of escalations usually in the context of support or service workflows. Many of us relying on this business feature to go about our daily lives. The same concept of escalations can be applied to sales processes to ensure that leads are dealt with

Solopreneur Superpower: Why You Need a CRM in 2024 (Before It's Too Late)

Solopreneurs optimize with CRM: streamline operations, prioritize tasks, personalize interactions, and save time through automation. CRM serves as a versatile solution for solopreneurs, optimizing organization, communication, and data-driven decision-making

Small Business CRM

What is a CRM: A Comprehensive Overview of Customer Relationship Management

CRM, in its classic definition, encapsulates this strategic discipline – managing the customer journey from initial contact to ongoing engagement, with the ultimate goal of forging a loyal base of profitable advocates. Today, "CRM" often refers to the software solutions that empower this strategy.

Why early-stage teams are initially reluctant to implement a sales CRM solution?

Deciding upon the right sales solution has always been a difficult decision for most leaders, and even complex for early-stage businesses to choose. What has been even tougher for them is the right time to onboard their first sales CRM solution.

New Sales CRM Solution: User-adoption Challenges and Suggested Best Practices

Low user adoption of a new sales solution can be tricky. Poor data, lack of training, or a bad solution be some reasons. User feedback, training sessions, a project manager, and collaterals can help teams overcome these challenges.