Unify Your WhatsApp Business Communications with Chakra Chat’s Multi-Number Coexistence

Businesses managing multiple WhatsApp numbers for different teams, campaigns, or customer touchpoints can become cluttered. Whether it’s handling sales inquiries, customer support, or delivery updates, businesses need a streamlined solution to bring all their WhatsApp communications under one roof. That’s where Chakra Chat, a powerful WhatsApp API solution provider, steps in with its game-changing coexistence feature. This feature allows businesses to connect multiple new and existing WhatsApp Business numbers seamlessly, unifying them into a single interface for enhanced efficiency, compliance, and scalability.

Here, we’ll discuss key features and advantages of Chakra Chat’s multi-number coexistence capability, showcasing how it simplifies WhatsApp Business management while empowering teams to deliver exceptional customer experiences.

What is WhatsApp Coexistence with Chakra Chat?

Chakra Chat’s coexistence feature enables businesses to connect both new and existing WhatsApp Business numbers to a single WhatsApp Business Account (WABA) under their Meta Business Manager. This unification eliminates the need to manage multiple devices or accounts, bringing all your WhatsApp communications into Chakra’s shared inbox. Whether you’re scaling campaigns, automating workflows, or managing one-on-one customer interactions, Chakra Chat ensures compliance with WhatsApp’s terms and offers a seamless onboarding process that takes just minutes.

With Chakra Chat, you can:

• Connect multiple WhatsApp numbers to a single platform.
• Leverage powerful WhatsApp API features like chatbots, interactive templates, CRM integrations, and automated workflows.
• Maintain existing WhatsApp Business capabilities without disruption.

Key Features of Chakra Chat’s Multi-Number Coexistence

1. Connect and Manage Multiple Numbers with Ease

Chakra Chat makes it simple to unify all your WhatsApp numbers, whether they’re new or already in use. The platform’s self-serve onboarding process allows you to add a new number in just 4-5 minutes through a step-by-step embedded signup (ES) process. After connecting your Meta (Facebook) account and granting permissions, you can input business details, WhatsApp profile information, and more. Adding additional numbers is even faster under 2 minutes per set with pre-populated WABA details.

Flexible Plans for Every Business:

• Starter Plan: Connect up to 2 WhatsApp numbers.
• Growth Plan: Manage up to 5 numbers.
• Advanced Plan: Support for up to 12 numbers, with the option to add more at just $3 per number.

There’s no limit on the number of phone numbers you can add, as Chakra adheres to Meta’s auto-scaling limits for WABA, ensuring flexibility as your business grows. More details on the pricing tiers here.

2. Seamless Coexistence of WhatsApp API and Business Numbers

Chakra Chat allows you to register both new unlinked numbers and existing WhatsApp Business numbers with the WhatsApp API. This coexistence unlocks powerful capabilities, such as:

• Chatbots for automated customer interactions.
• Interactive template messages for personalized campaigns.
• Integrations with CRM systems, n8n, and other platforms.
• Unified management of sales, support, and other departmental communications from a single dashboard.

By combining the WhatsApp API’s advanced features with your existing WhatsApp Business setup, Chakra Chat creates a robust ecosystem tailored to your business needs.

3. Power Your Campaigns with Multiple Numbers

Chakra’s drip campaign feature lets you assign specific WhatsApp numbers to different campaign steps, ensuring optimal delivery and engagement. For example:

• Use a marketing number for promotional campaigns like birthday offers.
• Assign an order update number for payment confirmations.
• Use your post-order number for delivery updates.

This flexibility helps you:

• Prevent overuse of a single number, reducing the risk of spam flags or blocking.
• Organize campaigns by use case for better tracking and compliance.
• Drive higher message deliverability by diversifying sender numbers.

4. Unified Shared Chat Inbox

Managing multiple WhatsApp numbers across individual team members or devices can lead to disorganization and compliance challenges. Chakra Chat solves this with its shared chat inbox, which consolidates all chats from connected numbers into one platform. Key benefits include:

• Admin access: View and manage all chats from the Chakra dashboard.
• Chat history: Access up to 6 months of conversation history for all numbers.
• Team collaboration: Assign notes and nudges to team members for follow-ups.
• CRM integration: Create automated tasks, workflows, and notifications to streamline operations.

5. Automated Chat Assignment and Inbox Management

Chakra Chat’s inbox settings allow admins to orchestrate incoming chats efficiently. You can:

• Create multiple inboxes and map them to specific WhatsApp numbers.
• Set up automated chat routing based on user roles, ensuring chats reach the right team member.
• Use saved filters or Spaces to segregate chats by number or inbox, making it easy to focus on specific conversations.
• Adjust configurations as needed to adapt to changing business requirements.

6. Robust Chat Reporting and Metrics

Chakra Chat empowers admins with detailed reporting and analytics to monitor performance across connected numbers and users. Track key metrics such as:

• Chats Handled: Measure team and number-specific performance.
• Open Chats: Identify pending conversations for follow-up.
• Unreplied Chats: Ensure timely responses to customers.
• Response Time: Optimize customer support efficiency.

These insights help businesses maintain accountability, improve response times, and enhance customer satisfaction.

Advantages of Using Chakra Chat for Multi-Number Coexistence

1. Unified Management: Consolidate all WhatsApp communications into a single platform, reducing complexity and improving oversight.
2. Scalability: Add as many numbers as your business needs, with flexible pricing and Meta’s auto-scaling support.
3. Add Accountability: Chakra ensures fair accountability and tracking of communications by your Users using metrics and reports.
4. Enhanced Productivity: Automate workflows, assign chats, and integrate with CRMs to streamline operations.
5. Improved Customer Experience: Deliver personalized, timely messages using multiple numbers for different use cases.
6. Cost-Effective Plans: Choose from Starter, Growth, or Advanced tiers, with the option to add numbers at a low cost.

Why Choose Chakra Chat?

Chakra Chat stands out as a WhatsApp API solution provider that simplifies the management of multiple WhatsApp Business numbers while unlocking the full potential of the WhatsApp API. By offering a seamless coexistence model, Chakra enables businesses to:

• Centralize communications for better control and accountability.
• Leverage advanced features like chatbots, campaigns, and integrations without losing existing capabilities.
• Scale effortlessly with a user-friendly platform and flexible pricing.

Whether you’re a small business managing a few numbers or a large enterprise with complex communication needs, Chakra Chat’s multi-number coexistence feature empowers you to unify, automate, and optimize your WhatsApp interactions.

Get Started with Chakra Chat Today: Ready to bring all your WhatsApp Business numbers under one powerful platform? With Chakra Chat, you can onboard in minutes, connect multiple numbers, and transform how your team engages with customers. Visit Chakra Chat to explore our plans and start unifying your WhatsApp communications today.