Making Service Operations Efficient 
with workflows and automations

Chakra Service Operations Cloud (SOC) provides the end-to-end suite of technology productsDeliver maximum customer delight through robust automated workflows

Why our customers love us

Get started within hours, refine and scale with ease

SAC - Customize Workflows

Customize Workflows

Map your own defined standard on Chakra SAC

CLOS-Mobile First & Omni-Channel

Mobile First & Omni-Channel

Capture customer leads across channels

CLOS-Integrated Communication channels

Integrated Communication

Integrated telephony

Scheduling and Dispatching

Scheduling and Dispatching

Automated appointment scheduling, intelligent dispatching

Native Geolocation

Native Geolocation

Geofence on-field tasks, track agent locations and routes

SOC Integrations

Integrations and Automations

Integrate with your systems, automate data updates and sync

Use Cases

Web and Mobile applications for all on-field use-cases

Empower Field Sales through Mobile Sales App

  • In-built Task planning , Navigation, route optimization, alerts and reminders for effective planning and execution
  • Communication integrated, CRM, retailer performance tracking for effective up-sell & cross-sell
  • Leads & Order management, Sales funnel tracking for day-to-day execution of tasks

Food and ECommerce Delivery

- Scheduling and dispatch of order deliveries for food, grocery and ecommerce businesses- Field app for your delivery agents with configured workflows and prioritised task lists- Built-in Order tracking, personnel tracking and geofenced tasks

Field Service Scheduling

- Enable your customers to schedule field service requests- Intelligent allocation of specialist service agents to your customer needs- Track requests, oversee daily operations and configure dashboards for visibility

FinTech On-field Operations Suite

- Configure on-field workflows for your fintech usecases- Easy onboarding, KYC, on-field verification, disbursal and debt-collections- Automated scheduling, dispatching and customer communications