Collect more Debt, Efficiently and Effortlessly!

Reset you Collections Operations to a Digital-first Process
  • Streamline & Automate the collections process, real-time updates and 360° visibility
  • Increase workforce productivity by upto 2.5X & recovery rate by ~25%
  • One Solution for your in-house & third-party operations

End-to-End Debt Collections Solution

Automated . Intelligent . Agile

DC2: One-Stop-Solution

One Stop Solution

Case Management, Communication, Field Agent App

DC2: One-Stop-Solution 2

DC2: Integrated-Ecosystem

Integrated Ecosystem

Integrated with LMS, Payment systems, CRM, Telephony etc

DC2: Reporting-Tracking

Reporting & Tracking

Standard, Custom reports and actionable insights

DC2: In-House & Agency Solution

In-House & Agency Solution

For In-house, Agency & Hybrid Operations


Compliance Management

Configurable & Automated system for compliances adherence

Solution Deep Dive

Streamline Operations, Increase operational visibility & performance Tracking

Collections Case Management

  • Single view of Cases
  • One Dashboard for agents
  • Improve agent productivity
  • Dynamic Prioritisation
  • Interactions History & Notes
  • Integrated Telephony

Automated Communications Engine

  • Fully automated notices & communications
  • Targeted Notifications
  • Zero manual effort
  • Communications Template creator
  • Integrated Email/SMS/ WhatsApp channels
  • Communication life-cycle rule engine

Delinquent Customer Segmentation

  • Borrower Segments
  • High level of Personalisation
  • Improve Collections conversion
  • Manual file Import & Export
  • Pre-defined Segment rules
  • Customer Segmentation Engine

Field Operations Mobile App: Streamline operations

  • One app for all agent activities & tasks
  • Improve agent Productivity
  • Track performance of field teams in real-time
  • Pre-planned & Prioritised Task-list
  • Integrated Communication & Navigation
  • Case actions: Reminders, Follow-up, Visit Scheduling

Digital Customer Self-Serve: Empower Customers

  • Non-intrusive borrower engagement
  • Superior Customer loyalty & experience
  • Higher response rates
  • Customer self-serve Management
  • Integrated Customer communication channel
  • Payment History & Loan restructuring

Intelligent Case Allocations: Right Case, Right Agent

  • Improving collections efficiency
  • Optimise time & resource bandwidth
  • Skill-set & Capability relevance

  • Case Allocation Engine
  • Case Scoring & Prioritisation
  • Agent Load Management
  • External agency allocations