Support
Automation
For Small Teams

Businesses of all sizes empower their teams with Chakra CS2's powerful, easy-to-use customer support platform.

FEATURES

Ready to WOW your customers?

Build your customer support workflow. Invite your team. And sit back...

Hassle Free Setup

Hassle Free Setup

Takes about 1 minute to get started

Custom Forms

Custom Forms

Design you tickets to fit your business and use cases.

Auto Routing

Auto Routing

Skill based routing maps tickets with the right person.

Business Rules

Business Rules

Business rules to auto-tag and prioritise incoming tickets.

Contextual Workspaces

Contextual Workspaces

Tailor-made workspaces for different roles.

Insights and Analytics

Insights and Analytics

See live metrics of your entire support organization.

SCREENSHOTS

See it in action

Enterprise grade features bundled to maximise productivity

MORE FEATURES

And much more

CS2 is based on Chakra's proprietary Process Automation Platform 

CRM

Manage your customers, products and leads on the same platform. You can even build custom objects and processes suited to your business.

Multiple Inboxes

Connect all your email based inboxes to the same platform - support, service, orders, etc. Let your entire team collaborate on a single platform.

API Access

All the features are API first. Easily integrate with your existing tools and systems using first class APIs provided by Chakra.