Support
Automation
For Small Teams
Automation
For Small Teams
Deliver top-class customer support with CS2's powerful, easy-to-use customer support platform.
FEATURES
Ready to WOW your customers?
Build your customer support workflow. Invite your team. And sit back...
Hassle Free Setup
Takes about 1 minute to get started
Custom Forms
Design you tickets to fit your business and use cases.
Auto Routing
Skill based routing maps tickets with the right person.
Business Rules
Business rules to auto-tag and prioritise incoming tickets.
Contextual Workspaces
Tailor-made workspaces for different roles.
Insights and Analytics
See live metrics of your entire support organization.
SCREENSHOTS
See it in action
Enterprise grade features bundled to maximise productivity
Custom FormsAuto RoutingBusiness RulesInsights and Analytics
MORE FEATURES
And much more
CS2 is based on Chakra's proprietary Process Automation Platform
CRM
Manage your customers, products and leads on the same platform. You can even build custom objects and processes suited to your business.
Multiple Inboxes
Connect all your email based inboxes to the same platform - support, service, orders, etc. Let your entire team collaborate on a single platform.
API Access
All the features are API first. Easily integrate with your existing tools and systems using first class APIs provided by Chakra.