Focus On Your
Brand. Let Tech
Handle Itself
Brand. Let Tech
Handle Itself
Streamline
Streamline Your Processes
Omnichannel Integration
Allow customers to reach backend teams with ease
Mobile Native
Empower field teams and orchestrate in real-time
Self-Serve Customers
Create mini-apps for processes like returns or replacements
System Of Record
Store everything from customer data to inventory
Storefront Integrations
Integrate with your existing systems through our APIs & SDKs
Automate Processes
Automate everything from engagement to logistics
Challenges
ECommerce - Challenges
Customer Retention
Reactively deal with bad customer experiences
Empower Customers by providing visibility and auto-redressal
Send out periodic and generic offers
Personalise customer outreach with context and proper classification
Do periodic surveys and customer reachouts
Allow your team to service your customer with context – when the customer reaches out to you
Staying Agile
Build a new process around every product category
Build flexible processes to deal with changing nature of what you sell
Dealing with multiple software vendors & partners across your stack
Minimise number of stakeholders for quicker TAT on changes
Scale teams to deal with growth or seasonal surges
Use productivity tools and automation to leverage existing team
Information Silos
Solve every problem with a different tool
Unified platform strategy needed for a seamless experience
Use Data Warehousing to solve information asymmetry
All transactional systems should link up with a single System Of Record
Implement microservice architecture as a digital strategy
Build modular services around a core platform
Solutions
ECommerce Solutions
Omnichannel Support
Support Solution that integrates with your store
CRM
360 deg CRM solution for ECommerce
Inventory & Order Management
Custom made for ECommerce
Fulfilment
Handle Delivery, Returns & Replacements
Service Cloud
Offer and manage complimentary services
Debt Collection
Debt collection automation for all your products
