Allow customers to reach backend teams with ease
Empower field teams and orchestrate in real-time
Create mini-apps for processes like returns or replacements
Store everything from customer data to inventory
Integrate with your existing systems through our APIs & SDKs
Automate everything from engagement to logistics
Reactively deal with bad customer experiences
Empower Customers by providing visibility and auto-redressal
Send out periodic and generic offers
Personalise customer outreach with context and proper classification
Do periodic surveys and customer reachouts
Allow your team to service your customer with context – when the customer reaches out to you
Build a new process around every product category
Build flexible processes to deal with changing nature of what you sell
Dealing with multiple software vendors & partners across your stack
Minimise number of stakeholders for quicker TAT on changes
Scale teams to deal with growth or seasonal surges
Use productivity tools and automation to leverage existing team
Solve every problem with a different tool
Unified platform strategy needed for a seamless experience
Use Data Warehousing to solve information asymmetry
All transactional systems should link up with a single System Of Record
Implement microservice architecture as a digital strategy
Build modular services around a core platform