Top 10 AiSensy Alternatives in 2026

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You Should Get a WhatsApp Business API Engagement Tool

In today's fast-paced digital landscape, businesses need efficient ways to connect with customers where they spend the most time—on messaging apps like WhatsApp. A WhatsApp Business API engagement tool allows you to automate conversations, send bulk messages, build chatbots for 24/7 support, integrate with CRMs for personalized interactions, and track engagement metrics to boost sales and customer satisfaction.

These tools help scale customer service without adding more staff, reduce response times, comply with Meta's policies for verified accounts (like green ticks), and drive revenue through targeted marketing campaigns. For e-commerce, they enable features like abandoned cart recovery, order updates, and payment links directly in chats.

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Overall, adopting such a tool can increase conversion rates by up to 20-30%, improve retention, and provide a seamless omnichannel experience, making it essential for SMBs and enterprises aiming for growth in competitive markets.

Top 10 AiSensy Alternatives

1. Chakra Chat

Chakra Chat, from ChakraHQ, is a comprehensive WhatsApp Business API platform that serves as a unified workspace for managing customer conversations. It offers tools like chatbots, bulk messaging, AI-assisted replies, Native CRM Integration for sales and support, trusted by over 1500 businesses as an official Meta Business Partner.

Why is Chakra Chat Better than AiSensy

Chakra Chat stands out with its unique coexistence feature, allowing businesses to use their existing WhatsApp Business app alongside the API for seamless data sync and dual access. Chakra offers basic lead management with workflow automation and additionally provides an option for businesses to use a full-scale CRM solution with advanced automation. Integrated lead management with Kanban views - features that enable faster deal closures and better automation compared to AiSensy's standard offerings. Chakra also provides advanced AI assists for improving reply quality and SLAs, no-code chatbot builders trained on custom content for more human-like responses. Lastly, Chakra Chat offers template messages at standard meta rates with no markups helping customers save up to 20% - 25%  compared to AiSensy.

Pricing and Plan Details

Chakra plans emphasise all-inclusive team-level pricing with features like multiple number support and workflow automation. Plans are customized based on needs, with free trials available. Contact sales for specifics, as it focuses on scalable, developer-friendly APIs without per-message markups beyond Meta's rates.

  • Chakra Chat offers a Free Plan for small scale use (only Inbound messaging, Chatbot, etc).
  • Starter ($12.49) is an affordable starting paid plan providing all feature access
  • Growth ($24.99) is the most popular plan for mid-sized businesses who are aiming for scale up messaging.
  • Advanced ($49.99) is well suited to mid to large teams with significant messaging volume. Advanced Plans offer priority Support and up to 12 number connections are included in the plan.
  • Enterprise Plans are available to cater to custom and entreprise scale requirements or including CRM capability
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In Chakra, Messaging charges have no markups and are paid as per standard Meta rate card, billed directly by Meta; saving teams anywhere between 12%-30% on messaging charges that other BSPs charge.
Explore Chakra Chat

2. WATI

WATI is a powerful WhatsApp Business API platform tailored for SMEs and growth brands, providing no-code chatbots, AI agents, broadcasts, shared team inboxes, and e-commerce/CRM integrations for marketing, sales, and support.

Why Better than AiSensy

WATI offers greater global scalability with volume discounts, advanced AI automation for lead qualification and reminders, and integrations like Salesforce that go beyond AiSensy's basics. It also provides faster messaging rates (up to 12k/min with add-ons) and dedicated customer success managers in higher plans, making it more suitable for large-scale operations where AiSensy may fall short in flexibility and support.

Pricing and Plan Details

WATI uses a pay-as-you-go model with zero setup fees. Plans start with a one-time ₹999 fee for basic access.

  • Growth: $59/month annually ($69 monthly); 3 users, 15k broadcasts/month, 1,000 automation triggers, basic integrations.
  • Pro (Best Value): $119/month annually ($149 monthly); 5 users, unlimited broadcasts, 2,000 triggers, advanced AI and analytics.
  • Business: $279/month annually ($349 monthly); 5 users, volume discounts, unlimited integrations, dedicated manager.

Message charges extra (e.g., marketing/utility vary by country). Add-ons: Extra users ($39-89/month), automation triggers ($40/1k).

3. Interakt

Interakt is an all-in-one WhatsApp Sales CRM with automation for WhatsApp and Instagram, featuring chatbots, campaigns, shared inboxes, and 60+ integrations for high-growth teams.

Why Better than AiSensy

Interakt excels with omnichannel support (WhatsApp + Instagram + RCS in Enterprise), advanced chatbot branching with API calls, and unlimited custom fields/events/tags in higher plans, offering more customization than AiSensy. It also includes native Shopify integrations for abandoned cart flows and winback notifications, providing deeper e-commerce automation.

Pricing and Plan Details

Plans offer monthly/quarterly/yearly billing with discounts (8% quarterly, 20% yearly).

  • Starter: ₹6,897/quarter (+taxes); 5 agents, basic CRM, campaigns, shared inbox.
  • Growth (Recommended): ₹2,499/month (+taxes); unlimited agents, advanced marketing, chatbots, Shopify integration.
  • Advanced: ₹3,499/month (+taxes); unlimited agents, branching chatbots, unlimited apps.
  • Enterprise: Custom; unlimited everything, dedicated manager.

Extra agents: ₹1,377/quarter in Starter.

4. Gallabox

Gallabox is a WhatsApp automation platform for sales funnel optimization, featuring no-code chatbots, broadcasts, shared inboxes, and integrations like Zoho CRM and Shopify.

Why Better than AiSensy

Gallabox provides advanced connectors (e.g., API calls in chatbots) and AI-powered features like Gallabox GPT for rewriting messages, which AiSensy doesn't emphasize. It also offers enterprise-grade security (IP restrictions, number masking) and custom integrations, making it better for automation-heavy teams with complex workflows.

Pricing and Plan Details

Billed yearly; 7-day free trial.

  • Growth: $89/month; 6 users, basic chatbots, broadcasts, 30+ integrations.
  • Scale (Popular): $197/month; advanced chatbots, drip campaigns, native payments.
  • Pro: $377/month; AI chatbots, dynamic forms, enterprise security.

Add-ons: Shopify $5/month, extra users $15/month, channels $20/month.

5. Zoko

Zoko is a full-stack WhatsApp commerce platform for Shopify and D2C brands, integrating storefronts, marketing, and support with fair-use pricing and no Meta markups.

Why Better than AiSensy

Zoko focuses on e-commerce with automations like abandoned checkout recovery and product upsells, plus unlimited pre-built flows—features more tailored for Shopify than AiSensy's general tools. Its fair-use model avoids high hidden costs, and it supports omnichannel (Facebook, Instagram) with lower per-conversation fees.

Pricing and Plan Details

Fair-use based; extras for excess usage.

  • Starter: $24.99/month; 500 free MUC.
  • Team (Popular): $54.99/month; 2,000 free MUC.
  • Pro: $109.99/month; 10,000 free MUC.
  • Business: $219.99/month; 20,000 free MUC.

Template messages per rate card; add-ons like Shopify $4.99/month.

6. DelightChat

DelightChat is an affordable customer support and WhatsApp marketing software with inboxes, automations, and GPT-powered AI for e-commerce businesses.

Why Better than AiSensy

DelightChat offers omnichannel support (WhatsApp, Instagram, Facebook, Email, Live Chat) and unlimited team members in higher plans, surpassing AiSensy's focus. Its GPT AI assistant and back-in-stock alerts provide smarter automations for retention, with scalable ticket/contact limits ideal for growing stores.

Pricing and Plan Details

Plus WhatsApp charges; 30% off annual.

  • Startup: $29/month; 500 tickets, 2,500 contacts, 5 users.
  • Scale: $99/month; 2,000 tickets, 10,000 contacts, 20 users.
  • Growth: $299/month; 6,000 tickets, 30,000 contacts, 50 users.
  • Custom: Contact sales.

7. Infobip

Infobip is a global communications platform with WhatsApp Business API for transactional, marketing, and authentication messaging, supporting omnichannel engagement.

Why Better than AiSensy

Infobip's enterprise-scale with pay-as-you-go and no minimums suits high-volume global businesses, offering broader channel support (SMS, Email, RCS) and advanced analytics that AiSensy lacks. It's ideal for international operations with country-specific rates and integrations.

Pricing and Plan Details

Pay-as-you-go per message; no minimums.

  • Utility/Authentication/Marketing: Varies by country (e.g., calculators for EUR/USD rates).
  • Free-form responses: Within 24-hour window.

Custom plans for high volumes; contact for details.

8. DoubleTick

DoubleTick is a WhatsApp marketing automation tool with API integration for broadcasts, chat management, and analytics, focusing on unlimited messaging for businesses.

Why Better than AiSensy

DoubleTick provides unlimited messages/conversations across plans and complex journey builders, better for high-volume campaigns without per-message caps. It includes advanced analytics (resolution time, agent activity) and free onboarding, offering more value for cost-conscious teams.

Pricing and Plan Details

Quarterly/yearly; unlimited messages.

  • Standard: Up to 5 agents; tags, broadcasts, basic bots.
  • Pro: Up to 10 agents; complex journeys, dedicated manager.
  • Enterprise: Custom agents; growth consultation.

Conversation costs extra per country.

9. QuickReply.ai

QuickReply.ai is a WhatsApp API platform for retention marketing, automations, and commerce, with bots, campaigns, and CRM syncs.

Why Better than AiSensy

It offers white-glove services and custom chatbot setups in higher plans, plus two-way CRM syncs for better data flow than AiSensy. Unlimited active contacts and advanced features like product browsing abandonment make it stronger for e-commerce retention.

Pricing and Plan Details

Messaging charges extra; add-ons for agents (€500/mo).

  • Starter: Basic automations, unlimited contacts.
  • Standard (Popular): Bots, CRM sync, chat support.
  • Plus: Custom integrations, white-glove.
  • Enterprise: Custom; talk to sales.

10. Respond.io

Respond.io is an advanced messaging platform for business growth, supporting WhatsApp, calls, AI agents, and integrations like HubSpot and Salesforce.

Why Better than AiSensy

Respond.io includes AI call recording/summaries and unlimited MACs in higher plans, with enterprise features like SSO and custom channels for larger teams. Its focus on workflows and broadcasts analytics provides superior scalability and security compared to AiSensy.

Pricing and Plan Details

Based on Monthly Active Contacts (MACs); 7-day free trial.

  • Growth: 1,000 MACs; 5 users ($12 extra), AI agents, workflows.
  • Advanced: $279/month; 1,000 MACs, 10 users ($20 extra), webhooks, SSO.
  • Enterprise: Custom; unlimited, success manager.

On-demand MACs: $12-15/100 extra.

Conclusion

In conclusion, while AiSensy offers solid WhatsApp engagement features, the alternatives like Chakra Chat, WATI, Interakt, and others provide diverse strengths in AI automation, e-commerce integrations, scalability, and cost-effectiveness to suit various business sizes and needs. Evaluate your priorities; such as budget, team size, global reach, or specific CRM compatibility - before selecting a tool. Ultimately, investing in the right WhatsApp Business API platform can transform customer interactions, drive higher conversions, and foster long-term growth in an increasingly mobile-first world.

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