Unlock the Power of WhatsApp Business API - Indeed Free with Chakra Chat

Tired of hearing about the potential of the WhatsApp Business API only to be met with complex setups and high costs? What if you could start managing your customer conversations like a pro, with a powerful toolkit, without spending a single rupee?

With Chakra Chat, you can. We believe everyone should have access to top-tier customer engagement tools from day one. That’s why our Free Plan is not a limited trial - it’s a fully-featured gateway to start transforming your customer communication.

Here’s how you can use the WhatsApp Business API for free and how Chakra Chat makes it possible.

Your Free WhatsApp Powerhouse: What’s Included?

The Chakra Chat Free Plan is designed to give you immediate access to the essential features you need to manage conversations efficiently. The following features are all included in Chakra's Free Plan, and businesses can use these features in live use or test them for scaled-up business operations.

• 💬 Shared Chat Inbox: Never miss a message. Consolidate all your customer WhatsApp chats into a single, unified, streamlined inbox that your entire team can access. Add chat users, admins, or managers in Chakra Chat and start assigning Chats to these users. Use search, filter, spaces (saved filters), and chat tags to organize your Chat Inbox.
• 🔄 Automated Chat Assignment: Boost your team's efficiency by automatically routing incoming chats to the right team member, ensuring quick and organized responses. Enable access control for your users to limit access to chats (assigned to them or all chats).
• 🤖 Built-in Chatbot: Automate your Chat response either using a short Auto reply to an incoming chat or by building a comprehensive chatbot flow using Chakra Chatbot builder! This way, you can orchestrate customer conversations using a chatbot flow. Greet customers, answer FAQs, qualify leads to gather additional information, and maintain your business live 24x7 even when your team is offline.
• 🔃 Omnichannel Access: Manage your chats wherever you are. Access your Chakra Chat inbox seamlessly from our web app or our dedicated mobile apps for iOS and Android. This way, reply to incoming customer chat on time and never miss a reply.
• ♾️ Unlimited Session Messages: Session messages are Free. Engage in continuous conversations with your customers without worrying about per-message costs. Once a user initiates a chat, you can reply freely without any limits.  Unlike some providers that cap your conversations per session, Chakra Chat lets you engage as deeply as needed. Keep chats flowing without artificial cutoffs, fostering meaningful customer relationships.
• ✓✓ WhatsApp Coexistence Setup: Seamlessly blend Chakra Chat with your existing WhatsApp Business app. Receive and respond to messages in both environments without duplication or confusion, perfect for teams transitioning gradually.
• 📊 Reporting & Analytics: Seamlessly blend Chakra Chat with your existing WhatsApp Business app. Receive and respond to messages in both environments without duplication or confusion, perfect for teams transitioning gradually.
• 🛠️ Self-Serve Setup: Jumpstart with our interactive help guides, video tutorials, and step-by-step checklists. No tech expertise required - set up in under 15 minutes and hit the ground running.
• 🎟️ Dedicated Support via Ticket and Email: We're here when you need us. Submit tickets for quick resolutions or email our team for personalized advice. Our support ensures you never feel stuck.

These features aren't locked behind paywalls; they're yours from day one, making Chakra Chat the smartest way to activate the WhatsApp Business API for free.

Understanding Your Free Limits

To keep our Free Plan sustainable and fair, we've introduced thoughtful limits on high-volume features. These ensure everyone gets a genuine taste of the platform while encouraging upgrades for growth. Here's what you can expect:

• Up to 1,000 Inbound Chat Messages: Handle up to 1,000 incoming conversations per month. This covers a steady stream of customer queries without restrictions on depth—ideal for testing or light use.
• Up to 3 Users: Invite up to three team members to collaborate, with role-based permissions for secure access. Perfect for small crews or family-run operations.
• Add up to 1 WhatsApp Number: Connect a single WhatsApp Business number to start. Focus your efforts on one channel while exploring the platform's power.

These caps are generous for starters, but flexible - hit them, and upgrading is a breeze (more on that later). The goal? Let you build momentum without upfront risks.

Who Is The Chakra Chat Free Plan Perfect For?

Not every business needs enterprise-level firepower right away, and that's where our Free Plan shines. It's tailored for those dipping their toes into WhatsApp-powered customer management. Here's who stands to gain the most:

• 👤 Hobbyists or Individuals for Ad-Hoc Projects: If you're a creator, freelancer, or enthusiast running one-off campaigns - like event promotions or personal consultations - Chakra Chat's Free Plan handles sporadic WhatsApp chats without the hassle. Use it for temporary pop-ups, beta testing ideas, or non-essential outreach, all at no cost.
• 🌱 Solopreneurs, Small Businesses, or Early-Stage (0-1) Startups: Bootstrapping? Budget-conscious? Our plan is a lifeline. Imagine a freelance graphic designer qualifying leads via WhatsApp bots or a local bakery automating order confirmations. With zero upfront costs, you can focus on growth, not expenses.
• 🔎 Users Evaluating New Tools: In the SaaS world, trials are key—but ours is truly free and feature-rich. Test the shared inbox, analytics, and omnichannel sync to see if Chakra Chat fits your workflow. Convinced? Teams needing full access can email us at support@chakra.chat for a complimentary trial extension, unlocking unlimited features for a limited time.
• ❗Limited Usage Scenarios: If your monthly inbound messages hover under 1,000 and you don't need bulk outbound blasts, stick with free forever. It's a cost-effective perpetual option for steady, low-volume operations.
• 👉 Specific Use Cases with Focused Needs: Perfect for inbound-only setups, like support desks or inquiry handling, paired with chatbot automation. If outbound marketing (e.g., newsletters) or advanced integrations aren't on your radar yet, this plan delivers everything essential without extras. In short, if affordability and simplicity are your priorities, Chakra Chat Free is your launchpad.

Hitting a Limit? Here's Your Seamless Path Forward

Growth is exciting - but limits remind us it's time to level up. When your free tier maxes out, don't sweat it. Our paid plans build directly on what you love, with minimal disruption:

• 🚧 Reached 1,000 Inbound Conversations? Subscribe to the Starter Plan for unlimited messages, starting at an affordable rate, or wait for your monthly cycle to reset to start responding to chats from Chakra. If you are a WhatsApp Coexistence user, you can also use the WhatsApp Business app to reply to your chats meanwhile. Unlock deeper engagement without pausing your momentum.
• 👤👤👤 Need More Than 3 Users? Our Starter Growth or Advanced plans expand your team capacity, adding unlimited collaborators, advanced permissions, and priority support.
• 🔢 Want to Add More WhatsApp Numbers? Upgrade to a relevant paid tier to connect multiple lines, enabling multi-location or multi-brand management.

Upgrading takes seconds in your Chakra Chat dashboard, using the upgrade ⬆️ option. Plus, all your data, chatbots, and setups migrate seamlessly, no re-onboarding required.

Ready to Chat for Free?

Chakra Chat isn't just a tool; it's a free ticket to transforming how you connect with customers via WhatsApp. From shared inboxes that foster teamwork to bots that work 24/7, our Free Plan empowers you to manage conversations professionally - without the price tag.

Sign up today at Chakra Chat and experience the WhatsApp Business API like never before.

Have questions? Drop us a line at sales@chakrahq.com.