10 Best Respond.io Alternatives in 2026:

Respond.io is a popular multi-channel messaging platform for managing WhatsApp, Instagram, and other customer conversations. Many businesses seek Respond.io alternatives due to high costs, message markups, feature limits, or the need for more affordable plans, better mobile access, flexible usage, or stronger local support.

This guide covers the 10 best Respond.io alternatives, each review includes a brief overview, key features, pros and cons, and pricing details to help you choose the best WhatsApp business tool, customer engagement platform, or chatbot solution for your needs - whether for marketing broadcasts, sales pipelines, AI agents, or eCommerce integrations.

1. Chakra Chat

Brief about the Tool: Chakra Chat is an affordable, all-in-one customer engagement and WhatsApp Business API platform built for SMBs and growing teams. It delivers a complete set of tools for chat management, lead nurturing, and automation at a fraction of the cost of many Respond.io alternatives, making it ideal for cost-conscious businesses seeking high ROI on messaging.

Key Features

• Intuitive Chat Dashboard for real-time conversations
• Basic Lead Management and sales pipeline tracking
• Broadcast Messaging & Workflow Campaigns
• Advanced Lead Management tools
• Chatbot & AI Agents for automated responses
• WhatsApp Coexistence Setup for seamless official and cloud API use
• API & ECommerce Integration
• Dedicated Mobile App for iOS and Android

Pros and Cons

Pros:

• No markup on template message charges  -  save 20-25% on messaging costs (e.g., ~$100 savings /month on 10,000 marketing messages/month)
• Automated chat assignment for efficient team workflows
• Extremely affordable plans starting at $12.49/month with all features accessible
• Supports multiple users and numbers without restrictions
• Flexible feature usage with no hard limits
• Active, responsive support for quick setup and issue resolution
• Local language support for global or regional teams

Cons:

• May have fewer ultra-enterprise-scale analytics compared to premium platforms
• The community resources are still growing

Starting Price and Plans, Limits on Usage

Starts at $12.49/month with full feature access. No hard limits on key features; highly flexible scaling.

2. Wati

Brief about the Tool: Wati is a WhatsApp-centric platform popular among eCommerce and D2C brands for shared inboxes, campaigns, and automation.

Key Features

• Shared team inbox
• Broadcast campaigns and chatbots
• WhatsApp Catalog and Shopify integrations
• Analytics and lead capture tools

Pros and Cons

Pros: Easy setup, strong eCommerce tools, good for WhatsApp-heavy workflows.

Cons: Potential markups on conversations in some plans; extra charges for additional users or advanced flows; less flexible than no-limit options.

Starting Price and Plans, Limits on Usage

Growth plan from ~$39–49/month (5 users included); Pro ~$79–99/month. Additional per-user and message costs apply. Limits on chatbot sessions and users in lower tiers.

3. AiSensy

Brief about the Tool: AiSensy is a WhatsApp Business API tool focused on marketing automation, segmentation, and chatbots, popular in emerging markets.

Key Features

• Bulk broadcasts and audience segmentation
• Chatbot builder
• Tags, custom attributes, and analytics
• Campaign scheduling

Pros and Cons

Pros: Affordable entry point, unlimited service conversations in base plans, good for marketing-focused teams.

Cons: Add-ons needed for advanced features; subscription + per-template charges can add up.

Starting Price and Plans, Limits on Usage

Free plan available; Basic from ~$45/month; Pro higher. Limits on tags/attributes in lower plans; marketing messages charged separately.

4. SleekFlow

Brief about the Tool: SleekFlow is an omnichannel platform with strong AI capabilities, suitable for businesses wanting automation across WhatsApp, Instagram, and more.

Key Features

• AI agents and automation
• Multi-channel inbox
• Commerce integrations (e.g., Shopify)
• Analytics and workflow builder

Pros and Cons

Pros: Powerful AI for growth and conversions; good omnichannel support.

Cons: Higher starting prices; contact limits in lower plans.

Starting Price and Plans, Limits on Usage

Free limited plan; Pro from ~$149/month (or varying reports ~$79+); higher tiers for more contacts. Monthly active contacts and broadcast limits apply.

5. Trengo

Brief about the Tool: Trengo is a unified inbox platform for larger teams, supporting email, social, voice, and messaging channels.

Key Features

• Omnichannel conversations
• Workflow automation and AI agents
• Team collaboration tools
• Integrations across channels

Pros and Cons

Pros: Comprehensive for complex support needs; strong for scaling teams.

Cons: Significantly more expensive; usage-based costs can escalate.

Starting Price and Plans, Limits on Usage

From ~€299/month (or $300+) for base plans with multiple users. Higher for advanced features; conversation or user limits.

6. DelightChat

Brief about the Tool: DelightChat targets eCommerce brands with WhatsApp marketing, support, and automation, including cart recovery and COD tools.

Key Features

• Omnichannel inbox (WhatsApp, IG, email, live chat)
• AI response drafting
• Cart recovery and order management
• Analytics and broadcasts

Pros and Cons

Pros: Tailored for D2C/Shopify; affordable ticket-based plans.

Cons: Ticket limits in entry plans; more support-focused than heavy marketing.

Starting Price and Plans, Limits on Usage

Startup from $29/month (500 tickets); Scale $99; Growth $299. Ticket and contact limits; extra charges beyond thresholds.

7. Gallabox

Brief about the Tool: Gallabox is a WhatsApp automation platform with chatbot builders, broadcasts, and team management features.

Key Features

• Drag-and-drop chatbot builder
• Broadcasts and analytics
• Integrations and catalogs
• Team permissions

Pros and Cons

Pros: User-friendly for automation; scalable plans.

Cons: Per-message pricing changes; add-ons for AI.

Starting Price and Plans, Limits on Usage

Growth from ~$89/month (6 users); higher tiers up to $377+. User and connector limits; conversation/message charges.

8. Interakt

Brief about the Tool: Interakt is an affordable WhatsApp + Instagram CRM popular with Indian and D2C businesses for sales and support.

Key Features

• Shared inbox and automation
• Bulk campaigns and catalogs
• AI agents and Click-to-WhatsApp ads
• Team seats and permissions

Pros and Cons

Pros: Very budget-friendly; good for sales-focused WhatsApp use.

Cons: Limited advanced omnichannel; some features in higher plans only.

Starting Price and Plans, Limits on Usage

Starter from ~$12–21/month (or ₹2,499 INR); Growth/Advanced higher. Conversation charges apply; seat limits in base plans.

9. Zoko

Brief about the Tool: Zoko is a Shopify-friendly WhatsApp tool for cart recovery, broadcasts, and direct sales inside chat.

Key Features

• WhatsApp catalog sync
• Abandoned cart recovery
• Bulk marketing and automation
• Instagram support

Pros and Cons

Pros: Excellent for eCommerce; fair-use predictable pricing.

Cons: Usage-based conversation fees; best for Shopify users.

Starting Price and Plans, Limits on Usage

From ~$40–60/month + conversation/platform fees. Fair-use limits; overages apply.

10. Landbot

Brief about the Tool: Landbot is a no-code conversational platform for building chatbots and interactive experiences, with WhatsApp support.

Key Features

• Visual chatbot builder
• Multi-channel deployment (WhatsApp, web, etc.)
• Integrations and data collection
• Analytics

Pros and Cons

Pros: Easy for non-technical users; great for lead gen and forms.

Cons: Less full-featured inbox than dedicated messaging platforms; usage-based scaling.

Starting Price and Plans, Limits on Usage

Starts free or low (~$30+/month for Pro). Conversation or bot limits in lower tiers.

How to Choose the Best Respond.io Alternative for Your Business

• Budget-conscious teams or high-volume messaging → Choose Chakra Chat for its low starting price, no markups, full features, and flexible usage.
• Heavy WhatsApp marketing → Consider Wati, Chakra Chat, Gallabox, or Interakt.
• eCommerce/Shopify focus → DelightChat or Zoko excel.
• Advanced AI and omnichannel → Chakra Chat, SleekFlow or Trengo.

This guide is for informational purposes. Pricing can change; always check official sites for the latest details.